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<ref name="Biman DC-10 skids off runway in Ctg: Aircraft badly damaged, crew, passengers safe, Ctg Airport closed, probe body formed">{{Cite news|title= Biman DC-10 skids off runway in Ctg: Aircraft badly damaged, crew, passengers safe, Ctg Airport closed, probe body formed|publisher= The New Nation|date= 1 July 2005|url= http://nation.ittefaq.com/artman/exec/view.cgi/32/19686|archiveurl= http://web.archive.org/web/20070927175329/http://nation.ittefaq.com/artman/exec/view.cgi/32/19686|archivedate= 27 September 2007}}</ref>
<ref name="Biman DC-10 skids off runway in Ctg: Aircraft badly damaged, crew, passengers safe, Ctg Airport closed, probe body formed">{{Cite news|title= Biman DC-10 skids off runway in Ctg: Aircraft badly damaged, crew, passengers safe, Ctg Airport closed, probe body formed|publisher= The New Nation|date= 1 July 2005|url= http://nation.ittefaq.com/artman/exec/view.cgi/32/19686|archiveurl= http://web.archive.org/web/20070927175329/http://nation.ittefaq.com/artman/exec/view.cgi/32/19686|archivedate= 27 September 2007}}</ref>
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<ref name="Biman finalises interline deal with Hahn Air">{{cite news|title= Biman finalises interline deal with Hahn Air|publisher= The Financial Express|date= {{Date|2013-6-6}}|url= http://www.thefinancialexpress-bd.com/index.php?ref=MjBfMDZfMDZfMTNfMV85MF8xNzE4NjU=|archiveurl= http://www.webcitation.org/6HmoCOr5q|archivedate= {{Date|2013-7-1}}}}</ref>
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<ref name="Biman flight catering keeps courting profits">{{Cite news|title= Biman flight catering keeps courting profits|first= M|last= Abdur Rahim|work= The Daily Star|date= 8 September 2003|url= http://www.thedailystar.net/2003/09/08/d30908050150.htm|archiveurl= http://www.webcitation.org/6AJ9cODkO|archivedate= 30 August 2012|accessdate= 30 August 2012}}</ref>
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<ref name="Biman flight meets accident in Ctg, 1st Ld">{{Cite news|title= Biman flight meets accident in Ctg, 1st Ld|publisher= bdnews24.com|date= 1 July 2005|url= http://www.bdnews24.com/details.php?id=11926&cid=2|archiveurl= http://www.webcitation.org/66TVhLOni|archivedate= 27 March 2012}}</ref>
<ref name="Biman flight meets accident in Ctg, 1st Ld">{{Cite news|title= Biman flight meets accident in Ctg, 1st Ld|publisher= bdnews24.com|date= 1 July 2005|url= http://www.bdnews24.com/details.php?id=11926&cid=2|archiveurl= http://www.webcitation.org/66TVhLOni|archivedate= 27 March 2012}}</ref>
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<ref name="Biman's interest to be upheld in ground, cargo handling: MD">{{cite news|title= Biman's interest to be upheld in ground, cargo handling: MD|publisher= The Financial Express|date= {{Date|2013-7-3}}|url= http://www.thefinancialexpress-bd.com/index.php?ref=MjBfMDdfMDNfMTNfMV85MF8xNzUxNjQ=|archiveurl= http://www.webcitation.org/6IEW2uIga|archivedate= {{Date|2013-7-19}}}}</ref>
<ref name="Biman's interest to be upheld in ground, cargo handling: MD">{{cite news|title= Biman's interest to be upheld in ground, cargo handling: MD|publisher= The Financial Express|date= {{Date|2013-7-3}}|url= http://www.thefinancialexpress-bd.com/index.php?ref=MjBfMDdfMDNfMTNfMV85MF8xNzUxNjQ=|archiveurl= http://www.webcitation.org/6IEW2uIga|archivedate= {{Date|2013-7-19}}}}</ref>
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<ref name="Bird flu continues to spread">{{Cite news|title= Bird flu continues to spread|work= The Daily Star|date= 29 March 2007|url= http://www.thedailystar.net/2007/03/29/d7032901085.htm|archiveurl= http://www.webcitation.org/6AJ9HciL7|archivedate= 30 August 2012|accessdate= 30 August 2012}}</ref>
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<ref name="Boeing delivers 300th 777-300ER to Biman Bangladesh">{{Cite news|title= Boeing delivers 300th 777-300ER to Biman Bangladesh|work= Flight International|date= 24 October 2011|url= http://www.flightglobal.com/news/articles/boeing-delivers-300th-777-300er-to-biman-bangladesh-363814/|archiveurl= http://www.webcitation.org/69sFHfsO3|archivedate= 13 August 2012|accessdate= 13 August 2012|quote= Boeing has reached a milestone delivery in its 777-300ER programme, delivering the 300th aircraft to first-time customer Biman Bangaldesh on 21 October}}</ref>
<ref name="Boeing delivers 300th 777-300ER to Biman Bangladesh">{{Cite news|title= Boeing delivers 300th 777-300ER to Biman Bangladesh|work= Flight International|date= 24 October 2011|url= http://www.flightglobal.com/news/articles/boeing-delivers-300th-777-300er-to-biman-bangladesh-363814/|archiveurl= http://www.webcitation.org/69sFHfsO3|archivedate= 13 August 2012|accessdate= 13 August 2012|quote= Boeing has reached a milestone delivery in its 777-300ER programme, delivering the 300th aircraft to first-time customer Biman Bangaldesh on 21 October}}</ref>
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<ref name="Pictures: Biman Bangladesh Airbus A310 accident closes Dubai International Airport">{{cite news|title= Pictures: Biman Bangladesh Airbus A310 accident closes Dubai International Airport|publisher= [[Flightglobal]]|date= {{Date|2007-3-12}}|url= http://www.flightglobal.com/news/articles/pictures-biman-bangladesh-airbus-a310-accident-closes-dubai-international-airport-212510/|archiveurl= http://www.webcitation.org/6IENBn5ae|archivedate= {{Date|2013-7-19}}}}</ref>
<ref name="Pictures: Biman Bangladesh Airbus A310 accident closes Dubai International Airport">{{cite news|title= Pictures: Biman Bangladesh Airbus A310 accident closes Dubai International Airport|publisher= [[Flightglobal]]|date= {{Date|2007-3-12}}|url= http://www.flightglobal.com/news/articles/pictures-biman-bangladesh-airbus-a310-accident-closes-dubai-international-airport-212510/|archiveurl= http://www.webcitation.org/6IENBn5ae|archivedate= {{Date|2013-7-19}}}}</ref>
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<ref name="Protect our small farmers from bird flu">{{Cite news|url= http://www.thedailystar.net/2007/04/13/d704131502104.htm|title= Protect our small farmers from bird flu|first= SM|last= Abdur Rahman|work= The Daily Star|date= 13 April 2007|archiveurl= http://www.webcitation.org/6AJ8ryvh8|archivedate= 30 August 2012|accessdate= 30 August 2012}}</ref>
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<ref name="Replacing age-old fleet must for saving Biman">{{Cite news|title= Replacing age-old fleet must for saving Biman|first= Rashidul|last= Hasan|work= The Daily Star|date= 10 July 2007|url= http://www.thedailystar.net/2007/07/10/d7071001033.htm|archiveurl= http://www.webcitation.org/696LCnQJF|archivedate= 12 July 2012|accessdate= 12 July 2012}}</ref>
<ref name="Replacing age-old fleet must for saving Biman">{{Cite news|title= Replacing age-old fleet must for saving Biman|first= Rashidul|last= Hasan|work= The Daily Star|date= 10 July 2007|url= http://www.thedailystar.net/2007/07/10/d7071001033.htm|archiveurl= http://www.webcitation.org/696LCnQJF|archivedate= 12 July 2012|accessdate= 12 July 2012}}</ref>

Revision as of 19:57, 21 July 2013

Biman Bangladesh Airlines
বিমান বাংলাদেশ এয়ারলাইনস
IATA ICAO Callsign
BG BBC BANGLADESH
Founded4 January 1972; 52 years ago (1972-01-04)
Commenced operations4 February 1972 (1972-02-04)
Hubs
Secondary hubs
Subsidiaries
Fleet size8
Destinations20
HeadquartersDhaka, Bangladesh
Key people
  • Air Mshl (Retd.) Jamal Uddin Ahmed (Chairman)
  • Kevin John Steele (CEO & MD)
Websitewww.biman-airlines.com

Biman Bangladesh Airlines (Bengali: বিমান বাংলাদেশ এয়ারলাইনস),[nb 1] partly transcribed from English into Bengali and the other way around) is the national flag carrier airline of Bangladesh.[2] Its main hub is at Shahjalal International Airport in Dhaka and it also operates flights from its secondary hubs Shah Amanat International Airport in Chittagong and Osmani International Airport in Sylhet. The airline provides international passenger and cargo services to Asia and Europe, as well as major domestic routes inside Bangladesh. It has air service agreements with 42 countries but flies to only 16.

The airline was wholly owned and managed by the government of Bangladesh until 23 July 2007, when it was transformed into the country's largest public limited company by the Caretaker Government of Bangladesh. The airline's headquarters, Balaka Bhaban, is located in Kurmitola, Dhaka. Annual Hajj flights, transporting non-resident Bangladeshi workers and migrants, and the activities of its subsidiaries, form an integral part of the carrier's business.[3] The carrier is currently facing stiff competition from a number of domestic Bangladeshi private airlines as well as some international carriers, which offer greater reliability and service standards, targeting Bangladesh's air transport sector which is experiencing an 8% annual growth rate, thanks to a large number of non-resident Bangladeshi travellers and tourists.

Created in February 1972, Biman enjoyed an internal monopoly in the Bangladesh aviation industry until 1996.[4] In the decades following its founding, the airline expanded its fleet and destinations, but it was adversely affected by corruption and mismanagement. At its peak, Biman operated flights to 29 international destinations, extending from New York in the west to Tokyo in the east. Since becoming a public limited company in 2007, the airline has reduced staff and begun to modernise its fleet. The airline has made a deal with Boeing for ten new aircraft, along with options for ten more.

Biman Bangladesh Airlines is certified as safe to fly in Europe by the European Aviation Safety Agency. In addition, the airline successfully passed the IATA Operational Safety Audit and since then it has been successfully flying to some of its previous destinations in Asia and Europe.[5][6]

History

Biman Bangladesh Airlines was established on 4 January 1972 as Bangladesh's national airline under the Bangladesh Biman Ordinance (Presidential Order No. 126).[7][8] The initiative to launch the flag carrier was taken by 2,500 former employees, including ten Boeing 707 commanders and seven other pilots of Pakistan International Airlines, who submitted a proposal to the government on 31 December 1971 following the independence of Bangladesh.[9]: 6  The airline was initially called Air Bangladesh International but was soon changed to its current name.[10]

Fokker F-27 Friendship of Biman at Calcutta airport in 1974

On 4 February 1972, Biman started its domestic services, initially linking Dhaka with Chittagong, Jessore and Sylhet, using a single Douglas DC-3 acquired from India.[11] Following the crash of this DC-3 on 10 February 1972, near Dhaka, during a test flight, two Fokker F27s belonging to Indian Airlines and supplied by the Indian government entered the fleet as a replacement.[11][12] Shortly afterwards, additional capacity was provided with the incorporation of a Douglas DC-6, loaned by the World Council of Churches, which was in turn replaced by a Douglas DC-6B, leased from Troll-Air to operate the Dhaka-Calcutta route.[11][13] On 4 March 1972, Biman started its international operations with a weekly flight to London using a Boeing 707 chartered from British Caledonian.[14] The short haul fleet was supplemented by a Fokker F27 from India on 3 March 1972; the aircraft was employed on a daily scheduled flight between Calcutta and Dhaka on 28 April 1972.[9]: 7  Three additional Fokker F27s were acquired during March and September of that year.[9]: 6  In the first year of operation, Biman operated 1,079 flights carrying just over 380,000 passengers.[9]: 8 

A Biman Bangladesh Airlines Boeing 707-320C on short final to London Heathrow Airport in 1981.

Four Fokker F27s joined the fleet in 1973, enabling Biman to double the frequency of the Kolkata flight to a twice daily service.[9]: 7  A Boeing 707 was added to the fleet in September and the flight to London became twice-weekly, while a Chittagong–Kolkata flight also began operating.[9]: 7  In 1974, operations were extended to Kathmandu (February), Bangkok (November) and Dubai (December).[9]: 7  In 1976, Biman sold two of its Fokker F27s and bought another Boeing 707 to extend international services to Abu Dhabi, Karachi and Mumbai.[9]: 7  Singapore was added to Biman's list of international destinations, when a third Boeing 707 was purchased in February 1977, followed by Jeddah, Doha and Amsterdam the following year, which also saw the purchase of its fourth Boeing 707.[9]: 7  In 1977, Biman was converted into a public sector corporation to be governed by a board of directors appointed by the government.[9]: 7  The airline broke even for the first time in 1977–78, and made a profit the following year.[9]: 8  International destinations expanded to include Kuala Lumpur, Athens, Muscat and Tripoli in 1979, followed by Yangon, Tokyo and Dhahran in 1980.[9]: 7 

In 1983, three Douglas DC-10s joined the fleet and the airline started to phase out the Boeing 707s.[9]: 7 [15] The flight network expanded further to include Baghdad (1983), Paris (1984) and Bahrain (1986).[9]: 7  On 5 August 1984, Biman faced its worst accident ever when a Fokker F27 flying in from Chittagong crashed near Dhaka, killing all 49 on board.[16] The long haul fleet was then supplemented by the purchase of two new Airbus A310s in 1996, followed by the addition of two more in 2000, from Singapore Airlines and Air Jamaica, and another in 2003.[9]: 7 

Corporate affairs

Key people

A Biman Boeing 777-300ER lands at Shahjalal International Airport in 2012.

As of July 2013, the chairman position in Biman Bangladesh Airlines Ltd. is held by Air Mshl (Retd.) Jamal Uddin Ahmed;[17] Kevin John Steele[18] is the managing director and CEO.[19] Steele was appointed in March 2013, and was the first foreign national to hold the two positions in the airline's history.[2] Steele, who is a British citizen[20] and was chosen from a pool of 42 local and foreign candidates after a competitive selection process, has many years of experience working in management and administrative positions at British Airways and other airlines around the world.[2] At a press briefing held a few days after joining the airline, Steele told he would focus on making Biman Bangladesh Airlines a reliable airline.[21]

Ownership

The airline was wholly owned by the Bangladeshi government through the Bangladesh Biman Corporation since its inception. In 1977, Biman was converted into a public sector corporation which afforded Biman limited autonomy, led by a government-appointed board of directors.[9]: 7  The authorised share capital was increased to BDT 2 billion in 1987,[22][failed verification] and Biman was transformed into a public limited company, the largest in Bangladesh, in 2007.[23]

Privatisation

During the late 1980s, Hossain Mohammad Ershad, President of Bangladesh at the time, served as president of Biman. After an early period of expansion and growth, Biman entered an era of nose-diving profits and slow growth, exacerbated by incompetent and corrupt management, who padded purchases, falsified repair bills, and kept unprofitable routes in operation for political reasons.[24][25] Research conducted in 1996 found that Biman had 5,253 non-flying personnel, 30 percent more than Singapore Airlines, a carrier who operated a fleet almost ten times the size of Biman's. The report described Biman as "poorly managed, overstaffed, undercapitalized, and subject to excessive political interference in its day-to-day management."[26]

In the 1992–93 fiscal year, accounts under the Ministry of Civil Aviation and Tourism revealed that BDT 22 million in tax was not paid to the government. The audit carried out in 1999, also showed that Biman was owed BDT 2.2 million by travel agents from the proceeds of ticket sales, most likely with the collusion of Biman officials.[27] Additionally, BDT 2.4 million was overpaid as incentive commissions to the sales agents in violation of Biman policies. In 2007, the caretaker government launched an anti-corruption drive which saw the arrest of Shamim Iskander, the brother of ex-prime minister Begum Khaleda Zia and a former Biman flight engineer, on multiple corruption charges.[28] This was shortly followed by the forced retirement of 35 other employees and officials, some of whom were close aides of Iskander.[29]

Faced with growing losses from the late 1990s onwards,[30][31] the government offered 40 percent of Biman to foreign airlines in 2004, hoping a buyer would take over the management of the carrier. However, the proposal demanded that many decision-making rights remain within the Bangladesh government, and the offer was ignored by outside airlines. A similar initiative in 1998 cost Biman $1.6 million in consultancy fees with no positive results.[32]

A Biman Bangladesh Airlines McDonnell Douglas DC-10-30 at Kuala Lumpur International Airport in 2007.

In the 2005–06 fiscal year, Biman carried 1.15 million passengers, a growth of 70% over the previous decade. With the rise of private domestic carriers in Bangladesh, however, Biman's market share for domestic passengers dropped by 35% over the previous ten years' average, with only 162,000 passengers travelling with Biman in the domestic sector in the 2005–06 fiscal year. During the same period, Biman reported its biggest annual loss of over US$120 million (BDT 8.3 billion as of 2010), with a US$100 million (BDT 6.9 billion as of 2010) loss reported the following year.[33] Biman also fell behind on millions of dollars in payments to its fuel supplier, the Bangladesh Petroleum Corporation,[34] with debts that rose to BDT1,564 crore in late December 2006 (2006-12).[35]

In May 2007 (2007-05), the caretaker government approved plans to turn Biman into a public limited company with shareholdings split between seven public sector organisations.[36] As a part of the restructuring, the government put in place a voluntary retirement scheme (VRS) to reduce the man-equipment ratio (MER) of 367:1 (ratio of manpower to aircraft). The industry average at the time was 200:1, and other Asian airlines operated with MERs of about 150:1.[37] The VRS provided compensation based on length of service, at a cost to the government of over $40 million borrowed from the World Bank. Biman management expected to reduce its workforce by 1,600, but 2,162 applications were received, many from employees who expected to be dismissed with little or no severance pay if the quota was not met. Biman accepted 1,877 applications and affirmed that key personnel would not be allowed to leave the organisation via VRS.[37][38]

On 23 July 2007,[39] Biman Bangladesh Airlines became the largest public limited company in Bangladesh.[23] Earlier suggestions that the airline should be renamed Bangladesh Airlines were rejected.[40] The government is the sole shareholder of the 1.5 billion shares, but intends to offer 49 percent to the private sector while retaining majority ownership.[41][42] The previous managing director, Dr. Abdul Momen, was appointed as the chief executive officer (CEO) and managing director of the new organisation. The six directors were appointed from the ministries of energy, commerce, finance, civil aviation, foreign affairs, and the cabinet division, with the cabinet secretary taking on the role as chairman of the board of directors. The six secretaries and a joint secretary to the civil aviation ministry were made the seven shareholders of the new PLC.[41] In September 2008 (2008-09), the government appointed Air Commodore Zahed Kuddus (retd) to replace Dr. Momen as CEO. From 2002 to 2005 Kuddus had been chair of the Civil Aviation Authority of Bangladesh (CAAB), before which he had held various posts in the Bangladesh Air Force.[43]

Following the privatisation, an initiative was launched by ex-Biman employees, who left the organisation via the VRS, to set up a competing airline.[44] Names proposed for the airline included Air Bangla International, Biman Employees Airlines and Balaka.[45] They were joined by previous managing directors of Biman, along with the former president of the Bangladesh Airline Pilots' Association.[44] However, nothing further was heard of regarding the proposed venture.

Subsidiaries

  • Biman Flight Catering Centre: BFCC produces meals for Biman and other airlines. Founded in 1989, making it one of Biman's most profitable organization.
  • Biman Poultry Complex: Founded in 1976, it employs 90 people. The Biman Flight Catering Centre consumes 90% of the eggs and chickens from the Poultry Complex.
  • Biman Ground Handling: Biman provides ground handling and cargo handling services to all airlines operating in all airports in Bangladesh. It is one of the most profitable subsidiaries of Biman, generating profits around BDT 4 billion.
  • Bangladesh Airlines Training Centre: BATC trains its ground, flight service and technical personnel.
  • Biman Engineering: Seperated from the commercial division in 2004. It performs all the maintenance procedures of the fleet.

Services

The interior of a DC-10 aircraft showing the backs of seats. The overhead lockers are mostly open.
The interior of a Biman McDonnell Douglas DC-10

Biman is notable for disruptions to its flight schedule and poor customer service.[46] In 2007, Biman faced strong criticism from major international airports including London Heathrow Airport and Dubai International Airport for its failure to maintain flight schedules. Heathrow Airport operator BAA wrote to Biman providing evidence which showed Biman had not achieved the minimum 80% usage of its allocated landing slots at Heathrow, as required by EU and International Air Transport Association (IATA) regulations, during the summer of 2007. Biman should, therefore, not expect slot allocations at Heathrow for the summer of 2008 and should look to Stansted or Gatwick airports if it wished to continue serving London.[47] Following discussions with BAA, however, Biman obtained landing slots for the summer of 2008 on condition that it achieved 80% usage.[48] Delays continued unabated and in September 2008, Biman's Dhaka–London direct flight utilising a DC-10 aircraft was diverted and landed at Gatwick when it did not have sufficient fuel to remain in a holding pattern over Heathrow following arrival over three hours after the scheduled time.[49] In a 10 September 2008 article published in The Times, Biman was labelled the worst performer for punctuality at Heathrow, with flights delayed on average by three hours.[50] In 2008, the United Nations advised its staff not to fly with Biman, citing both safety and security concerns and Biman's unreliable flight schedules. It was made clear that UN staff who flew with Biman did so at their own risk, and would be ineligible to make claims on insurance. Biman's then newly appointed managing director said he was unaware of the UN directive, but admitted that Biman did face problems in managing its flight schedules. He expected the situation to improve with the procurement of aircraft in the coming months.[51]

Flight classes and amenities

Costlier leather seats are used in Biman's Boeing 737-800 (S2-AFL tail). Besides adding luxury, two main reasons of using leather seats are easy-cleaning and to prevent soaking of spilt liquid through padding.

A two-class service (J and Y) is operated on all of Biman's airliners. The Maslin Executive Class cabin on its Boeing 777 are arranged in a 2–3–2 configuration, while economy class cabin is setup in a 3–3–3 configuration.[52] The single-aisle Boeing 737-800s Business Class is set up in a 2–2 configuration while Economy Class is in a 3–3 arrangement. The older Airbus A310s is set up in a 2–3–2 configuration. The DC-10-30s economy class cabins are set up in a typical 2–5–2 configuration.[53]

English and Bengali language newspapers are available on board in the aircraft.

The newer Boeing 777s are equipped with modern in-flight entertainment. Every seat is fitted with touch screen displays provided by Thales. It is loaded with movies, audio and games. It also has high resolution moving maps and live flight information. It is in two languages — English and Bengali.[54] The Douglas DC-10-30s are equipped with a projector in each cabin, while the Airbus A310s have monitors that drop down from the ceiling below the luggage racks in the center of the aircraft. While other airlines using modern aircraft are able to provide more personal in-flight experiences via seatback LCD screens, Biman's older aircraft have maintained the standard equipment available when the planes were manufactured.

Biman will launch services such as — pre-reserved seats at end of July, booking special meals in late August, Frequent Flyer Scheme by October, online check-in by December, in an effort to modernize its website, and improve services.[55] Biman will relaunch its in-flight magazine in September 2013.[55] The magazine will be bi-monthly and produced by Indian company Maxposure.[55]

An agreement was signed with Amadeus in 2007 to upgrade Biman's ticketing system with an e-ticketing solution to comply with IATA rules, which set out a deadline of 31 December 2007 for all member airlines to switch over their ticketing systems. E-ticketing has enabled major airlines to provide online check-in facilities, reducing the need to queue up at check-in counters. However, Biman has not made any attempts to improve customer service through the adoption of e-ticketing, although it has been able to reduce its own costs.[56] In 2005, Biman had briefly stopped using the Amadeus ticketing system when the government suspended the operation of a local Amadeus subsidiary following a court order, after allegations of money laundering.[57] The suspension, however, lasted only a month, and was lifted after the writ was appealed in the High Court.[58]

In 2013, Biman signed an agreement with German e-ticketing company Hahn Air, enabling Biman's tickets to be purchased from anywhere around the world.[55]

Biman Cargo

Biman also operates a cargo service using the cargo holds of its passenger aircraft to ship freight to international destinations.[59] It has established Cargo Village at Shahjalal International Airport where the cargo is packaged and labelled before being loaded onto its aircraft.[60]

While the air cargo industry in Bangladesh grew by 16.5% in the fiscal year 2003–04, Biman's cargo operations remained stagnant when private operators such as Bismillah Airlines, Best Aviation and Air Bangladesh produced a 108% growth from the previous year. The private operators increased their share of the cargo market by 10.6% and were responsible for handling 24% of the total 99,000 tonnes of cargo at the expense of both Biman and foreign airlines which saw a reduction in their shares by 4.6% and 6.0% respectively. Foreign airlines handled 47% of the total cargo with Biman taking on the remaining 29%.[61]

As with its passenger service and management, corruption has also been rife at Biman Cargo. An investigation in 2004 uncovered irregularities in a number of Biman's Middle East operations which deprived the government of millions of dollars in revenue. Biman officials in Dubai were found to have been "extending special privileges" to the main freight handler in exchange for bribes.[62] The smuggling of foreign currency and gold bars is reported to have taken place at the Biman Cargo Village by Biman and CAAB employees. A number of arrests were made but the perpetrators evaded punishment through lack of evidence and pressure from the CAAB union.[63]

Destinations

Biman has air service agreements with 43 countries, but only operates its routes to 16, leaving room for expansion for which it lacks aircraft.[64] The airline operates flights to several destinations in the Middle East, some destinations in South and South East Asia and four destinations in Europe (London, Manchester, Milan and Rome). Foreign airlines are encroaching on Biman's routes, particularly the lucrative London–Dhaka route, on which traditionally only Biman and British Airways (before it cancelled this route in 2009)[65] have operated direct flights.[46] In 2005, Air India commenced a route which permitted flights between London and Dhaka without requiring a transit flight which has occupied the space freed up by Biman when it reduced London–Dhaka flights.[46][66] New airlines are also hoping to cash in on Biman's shortfall: United Airways and the now defunct Royal Bengal Airlines are two such airlines launched by expatriate British–Bangladeshis with an aim to provide direct flights between London and Sylhet.[67][68]

New York and Manchester

A Biman DC-10 on short final to Brussels Airport in 2002. Biman operated Dhaka–Brussels–New York route for 13 years using the DC-10 aircraft.

From 1993 to 2006, Biman operated flights to John F. Kennedy International Airport, New York, from Dhaka via Brussels.[69][70] New York was Biman's farthest and most prestigious destination, and was kept operational despite heavy financial losses to maintain a landing slot in the US which, if cancelled, could be difficult to regain.[71] To curb the losses, Biman reduced the service to one flight per week and re-routed it through Manchester Airport, UK,[70] capitalising on travel demands from the expatriate Bangladeshi community in the north of England. On 8 April 2006, Biman's inaugural flight to Manchester landed at Manchester Airport en route to JFK.[72] However, the Federal Aviation Administration (FAA) had placed the CAAB into Category 2 (does not meet International Civil Aviation Organization standards) according to its International Aviation Safety Assessment Program,[73] which placed additional restrictions on the country's airlines when flying to the US. A former CAAB assistant director made scathing remarks about the CAAB in an opinion article in the Aviatour, a monthly travel and tourism supplement of Bangladeshi news magazine Weekly Holiday.[74] For Biman, this meant that it could continue flying to the US, but could not expand or make alterations to its routes, such as changing the transit from Brussels to Manchester. The FAA fined Biman for breaching its rules, and flights to New York were again re-routed through Brussels.[75]

The FAA had already warned Biman to replace its ageing DC-10s by December 2005. According to experts, these aircraft were inadequately equipped to safely cross the Atlantic.[76][77] On 13 May 2006, the FAA refused permission for Biman flight BG001 (Dhaka–Brussels–JFK) to enter its airspace, citing safety concerns over the ailing DC–10 aircraft used on the route.[78][79] The flight was diverted to Montréal-Pierre Elliott Trudeau International Airport in Canada, where the passengers were provided with alternative airline options to complete their journey.[80] Canadian authorities inspected the aircraft and gave it a clean bill of health after which the aircraft returned to Dhaka without any passengers. The FAA eventually admitted it was mistaken and apologised for the error.[81][82]

The incident put an end to the route,[83] which had been losing US$80,000 per flight,[78] owing to its use of obsolete DC-10s.[84] Biman decided to axe the route along with a number of other regional and domestic routes to curb the huge losses being incurred by the airline each month.[85] However, in October 2007, Biman was directed by the then caretaker government to resume flights to New York. Biman was given until 25 October 2008 (extended from an earlier deadline of 23 March 2008) to resume flights to the airport by the JFK airport authority, after which it would have lost the landing slot permanently.[86] Biman was planning to resume Dhaka–Manchester–New York flights in the first quarter of 2010 using a leased Boeing 777-200ER. The relevant clearances had been obtained from the UK government following a review of the ASA between Bangladesh and the UK.[87]

Hajj flights

Boeing 747-200 leased by Biman from Kabo Air.

The annual Islamic pilgrimage to Mecca for the Hajj is undertaken by thousands of Bangladesh's predominantly Muslim population. Biman has been the sole Bangladeshi airline permitted by the government to provide flights for pilgrims to King Abdulaziz International Airport, Jeddah. Every year, the commencement of these flights is inaugurated by high-ranking government officials, including, at times, the Prime Minister.[88][89]

In 2002, the government opened the service to private tour operators for the first time.[90] The initial private flights were plagued with delays, with both outgoing and return flights postponed for as long as nine days,[89][91] which caused the Bangladesh government to return the Hajj flights' monopoly to Biman.[citation needed]

Biman's handling of Hajj flights has also been beset with troubles. In 2005, the State Minister for Civil Aviation and Tourism resigned after complaints that he set fares too high.[92] In 2006, Biman took the unprecedented step of removing the business–class seats from its dedicated Hajj flights to accommodate more economy-class passengers.[93] Procedural irregularities by the Hajj agencies delayed the confirmation of pilgrims' visas, and Biman had to cancel 19 flights owing to lack of sufficient passengers. Once the situation was resolved, Biman was then unable to offer the required number of flights to cope with the backlog of passengers.[94][95]

In June 2007, the caretaker government approved a three-year Hajj policy aiming to alleviate the problems encountered during the previous two years. Hajj flights would also begin leaving from Bangladesh's two other international airports, Shah Amanat International Airport and Osmani International Airport.[96] Biman put out a tender for the wet lease of two aircraft for additional Hajj flights and reached an agreement with Phuket Air. However, the deal fell through in August 2007 after Phuket Air demanded advance payment of 30% instead of the previously agreed-to 10%.[97] Ausban Aeronautical Services of Australia was selected next, following a re-tender, to fill the gap left by Phuket Air.[98]

As of August 2012, Biman still experienced difficulties in providing their scheduled services, as the carrier gave priority to the transportation of pilgrims to Jeddah during the Hajj season using aircraft that otherwise were flown on its regular flights.[99]

Fleet

A Biman Bangladesh Airlines Airbus A310-300 in old livery approaches London Heathrow Airport in 2005.

A vintage Douglas Dakota and Douglas DC-3 were the first aircraft in Biman's fleet.[15] Domestic operations commenced with the acquisition of four Fokker F27 aircraft flying passengers to Chittagong and Sylhet from its base in Dhaka. Shortly afterwards, a Boeing 707, chartered from British Caledonian, joined the airline's fleet, allowing Biman to begin international flights. In 1983, Biman purchased three Douglas DC-10 aircraft from Singapore Airlines to provide services on its long haul routes.[7][15]

For over two decades, the DC–10–30s were Biman's sole widebody aircraft and served the airline consistently well, with no noteworthy mechanical problems – in marked contrast to the record of its domestic operations. These were operated with Fokker F28 and BAe ATPs which were routinely out of service because of technical trouble. In one incident, a government minister disembarked a flight and travelled by road when he learned that the aircraft he was on was a BAe ATP.[100] In January 2003, Biman leased two Boeing 737-300s which were used on domestic and regional routes for eighteen months.[28] These acted as a replacement for the BAe ATPs.[citation needed]

During the mid-1990s, Biman switched its airliner of choice for long haul routes to the Airbus series of aircraft. Two new Airbus A310s joined Biman's fleet in 1996 followed by one more in 2000. It nevertheless retained its elderly DC–10 fleet, even though the aircraft had been banned by several countries (notably the USA) because of safety concerns. The airline operates its own ancillary and maintenance facilities at Shahjalal International Airport, where it carries out all maintenance work on its F28s, and C-Checks on DC–10–30s and A310–300s.[101]

A deal was signed in January 2012 (2012-01) a three-year contract with a German company for the maintenance of their powerplants, for the DC–10s.[102]

In April 2013, Biman put out a request for proposal for the dry lease of two Boeing 777-200/200ER aircraft for 5 years.[103] They will replace the DC–10s, which will be phased out by the end of 2013.[104] It is looking for leasing more Boeing 777 aircraft, and increase the fleet to 16 aircraft within two years; the Airbus A310s will also be phased out within two years.[105] Later in May, the airline again put out a request for proposal for the dry lease of two turboprop aircraft for domestic operations which Biman plans to start in November 2013.[106][107]

Modernisation

McDonnell Douglas DC-10s and Airbus A310-300s make up most of Biman's international fleet. Fokker F28s make up the remainder of the fleet for the domestic and regional sectors.[108] Biman's fleet contains the second-to-last Douglas DC–10 to come off the production line (l/n 445), and only three other Airbus A310–300s were produced following Biman's purchase of two new Airbus A310s in 1996.[109] Biman's most recent additions to its fleet are two Fokker F28–4000s acquired from PBair in 2004 at a cost of $2.91 million.[110] Both of these aircraft were built in 1977, making Biman's latest acquisitions the oldest aircraft in its fleet.[111] The ageing fleet made it difficult for Biman to maintain its flight schedule, as the aircraft suffered from mechanical problems, leading to flight delays and cancellations.[46][112] A number of aircraft remained grounded owing to lack of spare parts as they are no longer manufactured and used parts are difficult to source.[113]

Biman's first Boeing 777-200ER on short final to London Heathrow Airport in September 2010 (2010-09). The aircraft is wearing the livery that was launched in February that year.[114]

In 2000, Biman put out a request for proposal for the acquisition of four wide-bodied aircraft to replace the DC–10s, but both the fleet renewal plans and the airline's expected privatisation were shelved by the government.[115] A further attempt was made in 2005 to acquire new aircraft and plans were submitted for the purchase of ten new wide-bodied Airbus and Boeing aircraft at a total cost of $1 billion.[116] Boeing arranged to finance the purchase provided a guarantee was given by the Bangladesh government. After bureaucratic delays and a perceived lack of commitment from the government, Boeing lost interest and the plans were cancelled.[113] A similar attempt to purchase medium-haul aircraft for domestic service was also postponed.[117] In March 2007 (2007-03), Biman put out a tender for the dry lease of two Airbus A310-300 and two Airbus A300-600 aircraft for two years.[118] The sole response to the tender came from Star Aviation of the United Arab Emirates (UAE).[119]

After Biman became a public limited company, renewed attempts were made to procure new-generation aircraft to replace its ageing fleet. In November 2007, Boeing made an offer to supply Biman with four Boeing 777-200s (with options for two more) to be delivered by 2013 and four Boeing 787-8 Dreamliners (with options for two more) to be delivered by 2017 and provide similar aircraft on lease for the interim period beginning in 2009. The average price of these aircraft was quoted as US$165 million. Airbus also made an offer to supply four Airbus A320 or Airbus A330 series aircraft at a much lower price than that of Boeing. To manage the fleet in the short run, Biman again floated a tender in January 2008 to purchase/dry lease with options to purchase two used Airbus A310-300 aircraft.[120]

A Biman Bangladesh Airlines Boeing 777-300ER on short final to Heathrow Airport in 2012.

On 10 March 2008, the Biman management unveiled a plan to procure eight next-generation wide-bodied aircraft from Boeing Commercial Airplanes for a total cost of US$1.26 billion, including four 463-seater Boeing 777-300ER (average price of US$182.9 million per unit), and four Boeing 787-8 Dreamliners that will seat 294 (US$133.31 million per unit), to be delivered in 2017.[120] The deal for the acquisition of these eight aircraft was signed with Boeing in April 2008,[121] and also included a memorandum of understanding for the purchase of two Boeing 737-800s to be delivered in 2015,[122][123] with Biman making an initial instalment of US$1.54 million.[124] Of the remaining cost, US-based EXIM bank will finance 85%, while a syndication of local banks will finance the balance.[124] In June the same year, Biman placed a firm order for four Boeing 737-800s, and took options for two more aircraft of the type.[125][126]

In 2008, Biman wet-leased a 542-seat Boeing 747-200 from Kabo Air of Nigeria for six months to operate flights to Saudi Arabia and the UAE.[127] Another 512-seat Boeing 747-300 has been leased from Orient Thai Airlines.[128]

In 2009, Biman signed a deal with EuroAtlantic Airways to lease two Boeing 777-200ERs to cover the interim period before delivery of the first Boeing 777-300ERs in 2011. One of these aircraft was planned to be used to resume the Dhaka–Manchester–New York flights, while the other was aimed at operating European services. The first of these aircraft was delivered in February 2010, featuring a new livery that was unveiled in November 2009.[129] The airline used an initial US$277 million loan granted from JPMorgan Chase to secure the delivery of two of the new Boeing airplanes it had ordered in 2008.[130][131] Wearing a new livery, the carrier took delivery of its first Boeing 777-300ER in late October 2011; it was the 300th aircraft of the type delivered by Boeing.[132][133][134] The 301st ever delivered Boeing 777-300ER also went to Biman; the airline took possession of it in late November 2011 (2011-11).[135] These new aircraft are being deployed to fill the gap on the void Manchester–Dhaka route, among other routes.[136]

Livery

A rebranding of Biman in 2010, scrapped after 2 months

In modern Bengali, the word বিমান biman refers to "aeroplane", originating from the Sanskrit word vimāna, a name given to a flying machine mentioned in ancient Vedic literature. The logo, painted on the tail, is a stylised white stork (বলাকা bôlaka) inside a red circle. The initial livery was a dark blue line extending across the aircraft along the windows and covering the tail section. This was replaced in the 1980s by dark green and red lines, matching the colours of the Bangladesh flag, and has remained so for over two decades. In 2010, Biman went through a rebranding exercise and unveiled a new logo and livery which was applied to its first leased Boeing 777 aircraft.[114] However, following elections later that year, Biman was forced to revert to the original branding as the new brand image was not endorsed by the incoming government. The carrier has adopted a new more modern revised version of its livery, that was applied to the new Boeing 777-300ERs delivered in late 2011. As of April 2013, three different liveries are being worn by Biman's aircraft.

The bôlaka has also given its name to the Biman headquarters, the Balaka Bhaban (বলাকা ভবন bôlaka bhôban, Stork Building),[137][138] and a landmark sculpture in Dhaka depicting storks is in front of Biman's former headquarters,[139] the Biman Bhavan in the Motijheel Commercial Area in Dhaka.[140]

Current

Biman Bangladesh Airlines current fleet
A Boeing 777-300ER wearing the airline's latest livery at Sheremetyevo International Airport in 2013.
A Biman Bangladesh Airlines Boeing 737-800 on short final to Singapore Changi Airport in 2010.
A McDonnell Douglas DC-10-30 takes off from Kuala Lumpur International Airport wearing the old livery in 2007.

As of July 2013, the Biman Bangladesh Airlines fleet includes the following aircraft:[141]

Biman Bangladesh Airlines Fleet
Aircraft In service Orders Options Passengers Notes
B E Total
Airbus A310-300 2 25 196 221
25 198 223
Boeing 737-800 2 4[125] 2[125] 12 150 162 New aircraft to be delivered in 2015
Boeing 777-300ER 2 2[125] 4[125] 35 384 419 New aircraft to be delivered in early 2014.[142]
Boeing 787-8 4[125] 4[125] TBA Entry into service: 2016–2020
McDonnell Douglas DC-10-30 2 314 314 To be phased out in November 2013 (2013-11).[143]
Total 8 10 10

Historical Fleet

The carrier operated the following equipment all through its history:[144]

Accidents and incidents

As of March 2012, Aviation Safety Network records 11 accidents/incidents for Biman Bangladesh Airlines, with only two of them leading to fatalities.[12]

Date Location Aircraft Registration Aircraft damage Total on board Fatalities Description Refs
10 October 1972 BangladeshDhaka DC-3 Un­known W/O 5 5 Crashed near Dhaka during a training flight. [145]
18 November 1979 BangladeshSavar Bazar F27-200 S2-ABG W/O 4 0 Forced landed in a field near Savar Bazar following the flameout of both engines. [146][147]
3 April 1980  Singapore Boeing 707-320C S2-ABQ W/O 74 0 Named "City of Bayezed Bostami", lost power following takeoff from Paya Lebar Airport, reaching an altitude of some 100 feet (30 m) and sinking back to the runway with the landing gear retracted. The aircraft, that was due to operate an international scheduled Singapore–Dhaka passenger service, skidded for about 2,000 feet (610 m) before it came to rest. [148][149]
5 August 1984 BangladeshDhaka F27-600 S2-ABJ W/O 49 49 Crashed on approach to Zia International Airport, inbound from Chittagong, some 500 metres (1,600 ft) short of the runway, after several missed approaches amid inclement weather.[nb 2] [16][150]
22 December 1997 BangladeshSylhet F28-4000 S2-ACJ W/O 89 0 While on approach to Sylhet inbound from Dhaka as Flight 609, the aircraft made a belly landing on paddy fields, 5.6 kilometres (3.5 mi) short of Sylhet Civil Airport, in heavy fog. [151][152][153][154][155]
8 October 2004 BangladeshSylhet F28-4000 S2-ACH W/O 79 0 Inbound from Dhaka as Flight 601, the aircraft made a long landing at Osmani International Airport in heavy rain and overshot the end of the runway by 150 feet (46 m), coming to rest in a ditch 15 feet (4.6 m) deep. [156][157]
1 July 2005 BangladeshChittagong DC-10-30ER S2-ADN W/O 216 0 The aircraft that was operating an international scheduled Dubai–Chittagong–Dhaka passenger service as Flight 48 whe it ran off the runway immediately after touchdown at Shah Amanat International Airport amid inclement weather; following the collapse of the starboard main undercarriage, the right-hand side engine got separated from the wing and caught fire as the aircraft sank into the mud. Some passengers got injuries while the aircraft was evacuated, but all of the occupants managed to escape from it safely. An enquiry found no failures with the aircraft and put the blame for the accident on the incompetence of the pilot, who was fired. [158][159][160][161][162]
12 March 2007 United Arab EmiratesDubai A310-300 S2-ADE W/O 236 0 The nose gear collapsed on the takeoff run at Dubai International Airport. The aircraft came to rest at the end of the airport's sole active runway, blocking it for more than eight hours. There were 236 people on board; only a few of them sustained minor injuries. Due to operate an international scheduled Dubai–Dhaka passenger service. [163][164][165][166]

See also

Footnotes

Notes

  1. ^ বিমান (bimān) means initially a vehicle, a charriot. This word applies also to an aircraft and to the sky. Derived terms mean aerodrome (ঘাঁটি – together with বিমানাঙ্গন, airfield), aviation (চলন), pilot (চালক), airport (বন্দর) or aeronautics (বিদ্যা), among others (source: ‘Bangla Ovidhan’ dictonary online). ‘Biman Bangladesh’ is the exact translation of ‘Air Bangladesh’.
  2. ^ It was also stated that the aircraft crashed beyond the runway.[150]

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