|Subsidiary of Reliance Industries|
|Founded||15 February 2007|
|Mukesh Ambani |
|Revenue|| ₹11,679 crore (US$1.6 billion)|
(FY 2019) 
| ₹3,631.2 crore (US$510 million)|
(FY 2019) 
| ₹1,148 crore (US$160 million)|
(FY 2019) 
|Total assets|| ₹187,720 crore (US$26 billion)|
(FY 2019) 
|Total equity|| ₹70,864 crore (US$9.9 billion)|
(FY 2019) 
|Members||370 million   |
(30 November 2019)
Reliance Jio Infocomm Limited, d/b/a Jio, is an Indian telecommunications company and wholly owned subsidiary of Reliance Industries, headquartered in Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom circles. It does not offer 2G or 3G service, and instead uses only voice over LTE to provide voice service on its 4G network.
Jio soft launched on 27 December 2015 with a beta for partners and employees, and became publicly available on 5 September 2016. As of 30 November 2019, it is the largest mobile network operator in India and the third largest mobile network operator in the world with over 369.93 million subscribers. It is also the fourth largest provider of fixed telephony in Country.
In September 2019, Jio launched a fiber to the home service, offering home broadband, television, and telephone services.
- 1 History
- 2 Network
- 3 Products and services
- 4 Jio apps
- 5 Branding and marketing
- 6 Reception of Jio Prime
- 7 Controversies
- 8 See also
- 9 References
- 10 External links
The company was registered in Ambawadi, Ahmedabad (Gujarat) on 15 February 2007 as Reliance Jio Infocomm Limited. In June 2010, Reliance Industries (RIL) bought a 95% stake in Infotel Broadband Services Limited (IBSL) for ₹4,800 crore (US$670 million). Although unlisted, IBSL was the only company that won broadband spectrum in all 22 circles in India in the 4G auction that took place earlier that year. Later continuing as RIL's telecom subsidiary, Infotel Broadband Services Limited was renamed as Reliance Jio Infocomm Limited (RJIL) in January 2013.
In June 2015, Jio announced that it would start its operations throughout the country by the end of 2015. However, four months later in October, the company postponed the launch to the first quarter of the financial year 2016–2017.
Later, in July 2015, a PIL filed in the Supreme Court by an NGO called the Centre for Public Interest Litigation, through Prashant Bhushan, challenged the grant of a pan-India licence to Jio by the Government of India. The PIL also alleged that the firm was being allowed to provide voice telephony along with its 4G data service, by paying an additional fee of just ₹165.8 crore (US$23 million) which was arbitrary and unreasonable, and contributed to a loss of ₹2,284.2 crore (US$320 million) to the exchequer. The Indian Department of Telecommunications (DoT), however, explained that the rules for 3G and BWA spectrum didn't restrict BWA winners from providing voice telephony. As a result, the PIL was revoked, and the accusations were dismissed.
The 4G services were launched internally on 27 December 2015. The company commercially launched its 4G services on 5 September 2016. Within the first month, Jio announced that it had acquired 16 million subscribers. Jio crossed 50 million subscriber mark in 83 days since its launch, subsequently crossing 100 million subscribers on 22 February 2017. By October 2017 it had about 130 million subscribers.
- BT Group
- Deutsche Telekom
- Orange S.A.
- Rogers Communications
- Telia Company
- Telecom Italia
Radio frequency summary
|Andhra Pradesh & Telangana|
|Bihar & Jharkhand|
|Uttar Pradesh (East)|
|Jammu and Kashmir|
|Madhya Pradesh & Chhattisgarh|
|Maharashtra & Goa|
|Uttar Pradesh (West)|
Products and services
The company launched its 4G broadband services throughout India in September 2016. It was slated to release in December 2015 after some reports said that the company was waiting to receive final permits from the government. Jio offers fourth-generation (4G) data and voice services, along with peripheral services like instant messaging and streaming movies and music.
In August 2018, Jio began to test a new triple play fiber to the home service known tenatively as Jio GigaFiber, including broadband internet with speeds ranging from 100 Mbps to 1 Gbps, as well as television and landline telephone services.
In August 2019, it was announced that the service would officially launch on 5 September 2019 as JioFiber, in honour of the company's third anniversary. Jio also announced plans to offer streaming of films still in theatres ("First Day First Show") to eligible JioFiber subscribers.
The company has a network of more than 250,000 km of fiber optic cables in the country, over which it will be partnering with local cable operators to get broader connectivity for its broadband services.
Jio has also marketed co-branded mobile phones.
In June 2015, Jio entered into an agreement with domestic handset maker Intex to supply 4G handsets capable of voice over LTE (VoLTE). However, in October 2015, Jio announced that it would be launching its own mobile handset brand named LYF.
On 25 January 2016, the company launched its LYF smartphone series starting with Water 1, through its chain of electronic retail outlets, Reliance Retail. Three more handset models have been released so far, namely Water 2, Earth 1, and Flame 1.
JioPhone is a line of feature phones marketed by Jio. The first model, released in August 2017 (with public pre-orders beginning 24 August 2017), was positioned as an "affordable" LTE-compatible feature phone. It runs the KaiOS platform (derived from the defunct Firefox OS), and includes a 2.4-inch display, a dual-core processor, 4 GB of internal storage, near-field communication support, a suite of Jio-branded apps (including the voice assistant HelloJio), and a Jio-branded application store. It also supports a "TV cable" accessory for output to an external display.
In July 2018, the company unveiled the JioPhone 2, an updated model in a keyboard bar form factor with a QWERTY keyboard and horizontal display. Jio also announced that Facebook, WhatsApp, and YouTube apps would become available for the two phones.
Prior to its pan-India launch of 4G data and telephony services, the firm has started providing free Wi-Fi hotspot services in cities throughout India including Surat, Ahmedabad in Gujarat, and Visakhapatnam in Andhra Pradesh, Indore, Jabalpur, Dewas and Ujjain in Madhya Pradesh, select locations of Mumbai in Maharashtra, Kolkata in West Bengal, Lucknow in Uttar Pradesh, Bhubaneswar in Odisha, Mussoorie in Uttarakhand, Collectorate's Office in Meerut, and at MG Road in Vijayawada among others.
In May 2016, Jio launched a bundle of multimedia apps on Google Play as part of its upcoming 4G services. While the apps are available to download for everyone, a user will require a Jio SIM card to use them. Additionally, most of the apps are in the beta phase. Notable apps include:
- JioChat - instant messaging app
- JioCinema - online HD video library
- JioCloud - cloud-based backup tool
- JioMags - e-reader for magazines
- JioMoney Wallet - online payments/wallet app
- JioSaavn (earlier, JioMusic) - for online and offline music streaming in English and Indian languages
- JioSecurity - security app
- Jio4GVoice (earlier, JioJoin) - VoLTE phone simulator
- MyJio - manage Jio account and digital services associated with it
Affordable 4G phones
Reliance Jio has partnered with Google to manufacture "affordable" 4G handsets. These phones will run exclusively on Jio network. The two companies are also working on developing software for smart-TV services. Both were expected to launch in 2017.
Jio has also launched Wi-Fi routers by the name JioFi.
Branding and marketing
Location-based AR game Pokémon Go was launched in India in December, 2016 in collaboration with Jio in which hundreds of Jio stores and other Reliance marts and shopping malls like Reliance Trends and Reliance Digital became Sponsored PokéStops and Gyms.
Reception of Jio Prime
By July, more than 125 million Jio customers had opted for Jio Prime. The last date for registration to Jio Prime membership was 31 March 2017. This was extended until 15 April 2017 along with an introduction of a new offer, "Jio Summer Surprise", which gave customers three months of free services. On 6 April 2017, TRAI advised Jio to withdraw this offer.
Issue with incumbents
In September 2016, the Telecom Regulatory Authority of India (TRAI) summoned Jio and the country's existing telecom operators like Airtel, Vodafone, and Idea Cellular to meet and discuss an issue regarding interconnection between the operators. This was a result after Jio complained to TRAI and Department of Telecom (DoT) about other operators not honoring their commercial agreements to let Jio use their network resources. The company further added that the operators are trying to sabotage its entry into the telecom scene. However, DoT dismissed the request and directed TRAI to help settle the dispute amicably. Moreover, the Cellular Operators Association of India (COAI) requested TRAI to include all the operators in the discussion instead of the three.
The incumbent operators had previously approached the country's PMO to reiterate their stance they "are in no way obliged or in any position to entertain Jio's requests for interconnection points as they do not have either the network or the financial resources to terminate the latter's humongous volumes of potentially asymmetric voice traffic." Responding to this, Mukesh Ambani, owner of Jio, said, "All operators have publicly said last week that they will provide this (interconnect and MNP). So, we are waiting. These are all great companies. They have their own reputations to protect. I am confident they won't violate the law." Commenting about number portability, he added, "The number belongs to the consumer. No operator can cause trouble if they want to change operators." However, on 12 September 2016, Idea Cellular agreed to allow Jio to use 196 of its interconnection access points.
Alleged subscriber data breach
- Reliance Industries Limited
- Reliance Foundation
- Jio Payments Bank
- Telecommunications in India
- List of telecom companies in India
- List of mobile network operators
- "RIL Q4 2019 Reports". Reliance industries. 14 May 2019.
- "Reliance Jio Financial Statements 2019" (PDF). Reliance Industries Ltd. Retrieved 25 July 2019.
- "Press Release on Telecom Subscription Data as on 30 November, 2019" (PDF). Telecom Regulatory Authority of India. 30 November 2019. Retrieved 16 January 2020.
- "Reliance quarterly report, quarter 2". Reliance Industries. 18 October 2019. Retrieved 18 October 2019.
- Reliance Jio Infocomm Limited, Cellular Operators Association of India
- Reliance Jio Infocomm plans to launch pan-India LTE, RCR Wireless News
- "Jio opens Mobile Number Portability, urges incumbent telcos to fulfil regulatory obligations". India Today. 3 September 2016. Retrieved 3 September 2016.
- Reliance Jio Infocomm launches 4G services for its employees, The Economic Times, 27 December 2015, retrieved 29 December 2015
- "Reliance Industries buys 95% stake in Infotel Broadband for Rs 4,800 cr". The Economic Times (India). Retrieved 27 February 2019.
- RIL's Infotel Broadband renamed Reliance Jio Infocomm, The Times of India Business Line
- Reliance Jio to launch commercial operations by December; to alter telecom industry landscape, say experts, The Economic Times
- Reliance Jio likely to delay its December pan-India launch, Live Mint
- "Petition against 4G licence to Reliance Jio: Apex court seeks Centre's reply". The Hindu. Retrieved 10 June 2014.
- "Reliance Jio goes for the kill". Rediff.com. 17 January 2014. Retrieved 10 June 2014.
- "DoT refutes CAG's charges of favoring Reliance Jio by allowing it to convert its ISP permit into a unified license". The Economic Times. Retrieved 4 July 2014.
- "Reliance Jio creates world record: 16 million subscribers in one month". The Indian Express. 9 October 2016. Retrieved 9 October 2016.
- "Reliance Jio crosses 50 million subscriber mark in 83 days". 29 November 2016.
- Doval, Pankaj (22 February 2017). "Reliance Jio crosses 100 million users within 6 months - Times of India". The Times of India. Bennett, Coleman & Co. Ltd. Retrieved 22 February 2017.
- "Dirt-cheap mobile data is a thrill for Indian consumers". The Economist. 5 October 2017.
- "Reliance Jio & 8 Other Global Telecom Operators Forge Alliance To Expand Reach & Digital Footprint". Trak.in - Indian Business of Tech, Mobile & Startups. 15 February 2016. Retrieved 9 May 2017.
- "Jio is now part of a global operator alliance including BT, Deutsche Telekom and others – Tech2". Tech2. 16 February 2016. Retrieved 9 May 2017.
- Pan India 2016 spectrum holding data sheet (updated), Telecom Talk, retrieved 25 January 2019
- Reliance Jio to share RCom spectrum in seven circles, The Hindu Business Line
- "Reliance Jio Signs Deal With BSNL to Address One of Its Potential Pain Points".
- "Reliance Jio ties up with Samsung to 'bring' 5G in India | Gadgets Now". Gadget Now. Retrieved 9 May 2017.
- Reliance Jio to launch commercial operations by December; to alter telecom industry landscape, say experts, The Economic Times
- Reliance to launch Jio by Dec, set to kick off pricing war, Business Standard
- "Reliance Jio Fiber broadband plans announced: Check tariffs, speed, offers". LiveMint. Retrieved 12 September 2019.
- Agarwal, Nikhil (21 August 2018). "Reliance Jio GigaFiber broadband preview offer launched. It is free for 3 months". LiveMint. Retrieved 12 September 2019.
- "JioFiber now available: Here's how you can book new connection, get free TV and 4K Set Top Box". India Today. Retrieved 12 September 2019.
- "Reliance JioGigaFiber unveils on September 5: A comparison with BSNL, ACT, Airtel Fiber broadband plans". The Indian Express. 21 August 2019. Retrieved 21 August 2019.
- https://www.indiatoday.in/technology/features/story/jio-has-changed-name-of-gigafiber-broadband-to-jiofiber-but-why-all-confusions-explained-1580011-2019-08-12. Missing or empty
- "Mukesh Ambani unveils Jio Fiber & the mother of all set top boxes". The Economic Times. 14 August 2019. Retrieved 21 August 2019.
- Jio Set Top Box Demo | Zero Latency 4K Online Gaming, retrieved 21 August 2019
- Reliance Jio looking to partner local cable firms in broadband push, Livemint
- "WATER 2 Smartphone", MyLYF.com, 11 May 2016, archived from the original on 10 April 2016, retrieved 11 May 2016
- Intex ties up with Reliance Jio to supply 4G handsets, The Indian Express
- Reliance Retail to sell 4G smartphones under 'LYF' Brand, Economic Times
- Reliance Jio Unveiled A 4G Device Under Lyf Brand, Gizmodo - India, 10 January 2016, retrieved 10 February 2016
- Reliance Jio unveils low-cost 4G mobile phones LYF, The Financial Express, 8 January 2017, retrieved 10 February 2016
- LYF smartphone
- RELIANCE JIO LYF WATER 1 LAUNCHED IN INDIA FOR RS. 14,999, Maktech, 7 February 2016, archived from the original on 5 March 2016, retrieved 9 February 2016
- Reliance's LYF Water 2 Goes Official in India: specifications, features, price and availability, GSM Insider, 9 February 2016, retrieved 10 February 2016
- Lyf Earth 1 Price, Specifications, Features, Digit, 1 February 2016, retrieved 10 February 2016
- Singh, Saurabh (27 January 2016), Reliance Jio's Lyf Earth 1, Water 1 & Water 2 phones listed online, prices start at Rs.14,690, India Today, retrieved 10 February 2016
- Reliance Lyf Flame 1 vs Xiaomi Redmi 2 vs Coolpad Note 3 Lite, TechRadar - India, 10 February 2016, retrieved 10 February 2016
- "JioPhone announced: A quick look at price, features, plans and availability". TechRadar. Retrieved 21 July 2017.
- "jio phone launch: Reliance Jio 4G feature phone: Here's all you want to know about it". Economic Times. Retrieved 21 July 2017.
- "Jio Phone Plans Start at Rs. 153 Per Month, Jio Phone TV-Cable Announced". NDTV Gadgets 360. Retrieved 11 September 2019.
- "JioPhone 2 announced, comes with these features". The Economic Times. 16 August 2018. Retrieved 11 September 2019.
- Reliance Jio offers strategic Wi-Fi hotspot free services to increase user base, Mobiletor
- Beguwala, Esmail (19 December 2015). "Reliance Jio launches high-speed Wi-Fi service 'Jionet' in 55 locations across Indore". Telecom Talk. Retrieved 29 December 2017.
- Reliance Jio launches unlimited free WiFi in Mumbai for Ganesh Utsav, The Indian Express
- Reliance Jio Introduces Free Public Wifi in Kolkata, How to Use Jionet Wifi ?, Telecom Talk
- Reliance Jio launches free Wi-Fi service in Lucknow's Hazratganj, The Economic Times - Telecom
- Reliance Jio Launches 4G Wi-Fi Internet Service in Bhubaneswar, Gadgets 360
- Mussoorie, the First Hill Station to receive Reliance Jio's Wi-Fi Service, Reliance News, archived from the original on 24 November 2015[unreliable source?]
- Reliance Jio to offer free 4G-backed WiFi service at Meerut Collectorate, The Economic Times
- Reliance Jio rolls out wi-fi service at MG Road in Vijayawada, The Times of India, 11 January 2016, retrieved 12 January 2016
- "T20 World Cup 2016: Free unlimited Wi-Fi at 6 stadiums, courtesy Reliance Jio".
- Chedalla, Teja (5 May 2016). "8 Reliance Jio Specific Apps go Live on Google Play Store, iOS coming soon". PhoneRadar. Retrieved 20 May 2016.
- Abbas, Muntazir (16 October 2015). "Jio Chat crosses 2 million users in less than six months". The Economic Times. Retrieved 20 May 2016.
- "Reliance to launch Jio On Demand with over 450 TV channels". Indian Television. 19 February 2016. Retrieved 20 May 2016.
- "Exclusive First look at Jio Drive : India's answer to Google drive and One drive, to offer 100 GB storage". Telecom Talk. 5 December 2014. Retrieved 20 May 2016.
- "Exclusive First look at Reliance Jio Mags: Jio's answer to Google's Play Newsstand". Telecom Talk. 8 December 2014. Retrieved 20 May 2016.
- Bendre, Ritesh (12 May 2016), "Reliance JioMoney Wallet app first impressions: Good potential, needs design overhaul", Boy Genius Report, retrieved 20 May 2016
- "Reliance Jio Offers 4G Connections Through Referral Scheme - CXOtoday.com". www.cxotoday.com. 6 May 2016. Retrieved 23 May 2015.
- "Jio Join app: First look and comprehensive feature review". Telecom Talk. 16 March 2016. Retrieved 20 May 2016.
- Bhupta, Malini (10 May 2016). "Reliance Jio test drive: service open to select customers through invite only". Business Standard India. Retrieved 25 May 2016.
- "MyJio App Crosses 100 Million Downloads". News18. 11 August 2017. Retrieved 11 August 2017.
- www.ETTelecom.com. "Reliance Jio working with Google to launch affordable 4G smartphone, software for smart TV - ET Telecom". ETTelecom.com. Retrieved 17 March 2017.
- "Reliance JioFi Device Price, How to Buy, and Everything You Need to Know". NDTV. 1 September 2016. Retrieved 7 April 2017.
- Bhupta, Malini (25 December 2015), SRK is brand ambassador of Reliance Jio, Business Standard, retrieved 29 December 2015
- Shah Rukh Khan is Reliance Jio's brand ambassador, Brand Equity - The Economic Times, 26 December 2015, retrieved 29 December 2015
- Mukherjee, Promit (24 December 2015), Reliance Jio ropes in Shah Rukh Khan as brand ambassador, Livemint, retrieved 29 December 2015
- "Pokémon GO is now available in India as Niantic partners with Reliance Jio". The Indian Express. 13 December 2016. Retrieved 15 September 2017.
- "Reliance Jio stopping 3-month complimentary Summer Surprise offer: 5 things to know". Hindustan Times. 7 April 2017.
- "Truce in sight? Trai summons Airtel, Vodafone and Idea to settle fight with Reliance Jio - The Economic Times".
- "You can't hold off Reliance Jio for long, Mukesh Ambani tells rivals - The Economic Times".
- Jain, Upasana (12 September 2016). "Idea agrees to give Reliance Jio interconnection points".
- "Reliance Jio data breached: Why it matters, what it means for you, and everything to know". The Indian Express. 10 July 2017. Retrieved 10 July 2017.
- "Reliance Jio probing claims of alleged data breach of millions of subscribers". Hindustan Times. 10 July 2017. Retrieved 10 July 2017.