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Airlink

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This article is about the South African airline. For other uses, see Airlink (disambiguation).

Airlink
IATA ICAO Call sign
4Z LNK LINK[1]
Founded11 June 1992; 32 years ago (1992-06-11)[2]
Hubs
Frequent-flyer programSkybucks[3]
Subsidiaries
Fleet size68
Destinations51[4]
HeadquartersJohannesburg, Gauteng, South Africa
Key peopleRodger Foster (CEO)
Websitewww.flyairlink.com

Airlink, (previously known as South African Airlink) is a regional airline based in Johannesburg, South Africa. Its main business is to provide services between smaller, under-served towns and larger hub airports. It has since expanded to offer flights on larger, mainline routes. The airline has a network of more than 60 routes to over 45 destinations in Southern Africa.[5][6][7] In January 2021, it became the second-largest carrier within Africa by number of flights, and third-largest by number of seats.[8]

History

Early years

Airlink was formed in 1992 by business partners Rodger Foster and Barrie Webb, following the purchase of the liquidated Link Airways business,[9] which had incorporated a range of other airlines: Midlands Aviation (founded in 1967), Lowveld Aviation Services, Magnum Airways, Border Air and Citi Air. The new airline was named Airlink.[10]

In 1995, SA Airlink officially launched on 25 March at a gathering of important guests, including Queen Elizabeth II. Later that year, the airline aligned its branding with that of South African Airways and joined their Voyager frequent-flyer programme.[11] In 1997, SA Airlink further strengthened their partnership with South African Airways, and joined both SAA and South African Express in a strategic alliance. This alliance and partnership created the biggest airline network in Africa. The alliance was governed by a franchise agreement, which saw SA Airlink adopt the "South African" brand identity and become South African Airlink.[11] In 1999, South African Airlink entered into a joint venture with the government of Swaziland (now Eswatini) to create a new airline[11] to replace the defunct Royal Swazi National Airways. The airline was called Swaziland Airlink and was split 60% to the Swaziland government and 40% to South African Airlink. In August 2000, the strategic alliance with South African Airways was further strengthened as a bilateral partnership.[11]

A former South African Airlink Boeing 737-200 in 2007
A former Airlink BAe 146-200 in 2015

In 2006, South African Airlink exited the strategic alliance with South African Airways and entered into a franchise agreement,[11] dropping the "South African" branding from their name, but retaining a similar colour scheme. SA Airlink introduced their unique Sunbird logo as part of the new branding. In February 2008, SA Airlink successfully completed the IATA Operational Safety Audit (IOSA),[11] and was placed on the IATA registry with code "4Z". On 23 December 2009, the SA Civil Aviation Authority grounded their fleet of 13 BAe Jetstream 41 planes.[12][13] Following audits of the airline's procedures and inspection of the grounded aircraft, they were returned to service. A problem with a seal in the aircraft's Honeywell engines was found to be the cause of safety issues.[14]

In 2016, SA Airlink signed an agreement with the government of Madagascar to operate scheduled domestic air services within it, and regional air services to and from the island. The airline also established a training centre in partnership with Embraer at their headquarters in Bonaero Park, Johannesburg.[11] On 3 May 2017, Airlink became the first airline in history to make a commercial charter flight to Saint Helena in the South Atlantic Ocean, landing a BAe Avro RJ-85 at the newly constructed Saint Helena Airport to pick up passengers stranded there when the island's only link with the outside world, the British Royal Mail Ship RMS St Helena, suffered propeller damage.[15]

No other commercial airliner landed at St Helena until 14 October 2017, when Airlink began history's first scheduled commercial airline service to Saint Helena Airport, with an Embraer E190 with 78 passengers aboard arriving after a flight of about six hours from Johannesburg, with a stop at Walvis Bay, Namibia.[16] The flight began a once-a-week scheduled service between Johannesburg and Saint Helena.[15]

In 2018, SA Airlink and FlySafair concluded negotiations for a merger. The application was turned down by the South African Competition Commission on the basis that it believed that regional airline SA Airlink and low-cost carrier FlySafair were competitors. The matter was referred to the Tribunal, but the application was withdrawn as the shareholders' objectives of both companies had changed.[11] In 2019, SA Airlink expanded its training centre in cooperation with Embraer to house both an Embraer E190 and an Embraer ERJ-145 full flight simulator.[11]

In 2020, SA Airlink changed its name from SA Airlink to Airlink. The change was made to distinguish the company as an independent airline. Airlink ended its 23-year old franchise agreement with South African Airways in the early part of 2020. It has been operating and issuing tickets under its own 4Z ticket stock instead of South African Airways' SA code since then, and signed its own interline agreements with six other carriers.[17] On 12 November 2020, Airlink unveiled a new livery,[11] dropping any similarities to the South African Airways brand and incorporating the Sunbird logo set against sunrise colours as the main focal point of the new tail insignia. The first aircraft to sport the design were scheduled to fly during the December holiday season in 2020.[18] In January 2021, Airlink became the third largest carrier within Africa by number of seats offered, and second largest by number of flights scheduled. This is mainly due to Airlink's use of lower capacity aircraft and the opening up of new markets due to the decline of South African Airways.[8]

In March 2022, Airlink committed to a commercial partnership with Federal Airlines, to operate it's Lodgelink flights in the Lowveld. The flights connect from either Kruger International or Skukuza to lodges within the Lowveld and Northern KwaZulu Natal. In September 2022, Airlink acquired a 40% stake, labeled a strategic equity holding, in Namibian airline FlyNamibia for an undisclosed sum. The acquisition will have FlyNamibia adopt Airlink's "4Z" flight designation. Airlink will also provide technical and commercial training to FlyNamibia staff.[19][20]

Corporate affairs

Ownership

Airlink is privately owned, but has published the names of its shareholders:[21]

  • Sishen Iron Ore Company Community Development Trust (32.51%)
  • Coronation Capital
  • SA Airlink Investments (Rodger Foster)
  • Barrie Webb
  • South African Airways (2.96%)

Sishen Iron Ore Company Community Development Trust, via its subsidiary Sishen Iron Ore Company Community Development Trust Investment Holdings, acquired a 32.51% stake in the company in June 2012.[9] The original founders, Airlink, Rodger Foster and Barrie Webb,[9] remain shareholders.

Head office

Airlink's head office is in the 3rd office block of the Greenstone Office Park in the Greenstone Hill suburb of Ekurhuleni in Gauteng, South Africa.[22]

Programs

Skybucks

Airlink announced that its loyalty programme would be launched on 1 March 2023. This comes after numerous customer suggestions to be rewarded for their loyalty to Airlink, which left the Southern-African airline overwhelmed.[6]

The frequent flyer program will include 3 membership tiers, with eligibility determined by the number of sectors or legs of a journey flown in 12 months. A regular return flight from Johannesburg's OR Tambo to Durban's King Shaka which comprises two sectors.

SLOW Lounge

Since August 2022 Airlink's premium and qualifying passengers travelling on its domestic and regional flights, have access to SLOW lounges at Johannesburg's, Cape Town's and Durban's international airports.[23]

Destinations

As of May 2023, Airlink serves the following destinations:

Country City Airport Notes Refs
Angola Luanda Quatro de Fevereiro Airport [24]
Botswana Gaborone Sir Seretse Khama International Airport [25]
Kasane Kasane Airport [26]
Maun Maun Airport [26]
Democratic Republic of the Congo Lubumbashi Lubumbashi International Airport [27]
Eswatini Manzini King Mswati III International Airport [28]
Kenya Nairobi Jomo Kenyatta International Airport [29]
Lesotho Maseru Moshoeshoe I International Airport [30]
Madagascar Antananarivo Ivato International Airport
Nosy Be Fascene Airport [31]
Mozambique Beira Beira Airport
Maputo Maputo International Airport
Nampula Nampula Airport
Pemba Pemba Airport
Tete Chingozi Airport
Vilanculos Vilankulo Airport [32]
Namibia Walvis Bay Walvis Bay Airport [33]
Windhoek Hosea Kutako International Airport
Saint Helena, Ascension and Tristan da Cunha Georgetown RAF Ascension Island [34]
Jamestown Saint Helena Airport [35]
South Africa Arathusa Safari Lodge Arathusa Safari Lodge Airstrip Lodge Link service
Bloemfontein Bram Fischer International Airport
Cape Town Cape Town International Airport Hub
Durban King Shaka International Airport
East London King Phalo Airport
Gqeberha Chief Dawid Stuurman International Airport
George George Airport
Hoedspruit Eastgate Airport
Johannesburg O. R. Tambo International Airport Hub
Kimberley Kimberley Airport
Londolozi Game Reserve Londolozi Aerodrome Lodge Link service
Mbombela Kruger Mpumalanga International Airport
Mthatha Mthatha Airport
Ngala Safari Lodge Ngala Airport Lodge Link service
Phinda Game Reserve Phinda Airfield Lodge Link service
Pietermaritzburg Pietermaritzburg Airport
Polokwane Polokwane International Airport
Richards Bay Richards Bay Airport
Sishen Sishen Airport [36]
Skukuza Skukuza Airport [37]
Ulusaba Game Reserve Ulusaba Airport Lodge Link service
Upington Upington Airport
Tanzania Dar es Salaam Julius Nyerere International Airport
Uganda Entebbe Entebbe International Airport (discontinued on 28 August 2023)[38] [39]
Zambia Livingstone Harry Mwanga Nkumbula International Airport
Lusaka Kenneth Kaunda International Airport
Ndola Simon Mwansa Kapwepwe International Airport
Zimbabwe Bulawayo Joshua Mqabuko Nkomo International Airport
Harare Robert Gabriel Mugabe International Airport
Victoria Falls Victoria Falls Airport

Interline agreements, Codeshares and Partnerships

Since ending its partnership with SAA in 2020, Airlink interlines and codeshares with the following airlines:

Fleet

Current fleet

As of January 2024, Airlink operates the following aircraft:[47][48] [49][50]

Aircraft In service Orders Passengers Notes Refs
C Y Total
Boeing 737-300 1 — — 148 148 Leased from Star Air. [48]
Embraer ERJ-135 16 — — 37 37 [48]
Embraer ERJ-140 11 — — 44 44 [48]
Embraer E170 3 — 6 68 74
Embraer E175 — 2 — — —
Embraer E190 27 1 6 92 98 [48]
Embraer E195 6 — 11 96 107 [48]

[49]

Total 64 3

Historical fleet

Airlink has previously operated the following aircraft:[citation needed]

Aircraft Total Introduced Retired Notes
ATR 42-300 3 1992 1995
Avro RJ85 12 2008 2019
BAe 146-200 4 2007 2013
BAe Jetstream 41 16 1995 2023
Boeing 737-200 1 2006 2007 Leased from Safair
Cessna 208B 5 2015 2022 [51]
Dornier 228-100 1 1993 1997
Dornier 228-200 1 1995 1997
Embraer ERJ-145 2 2012 2018 ZS-DFA leased from NAC
Fokker F28-4000 3 2003 2005 Leased from AirQuarius
Swearingen Merlin II 3 1992 1997

Incidents and accidents

  • On 24 September 2009, Airlink Flight 8911, a BAe Jetstream 41 ZS-NRM on a positioning flight from Durban International Airport to Pietermaritzburg Airport crashed into the grounds of Merebank Secondary School, Durban shortly after takeoff. The crew declared an emergency, reporting loss of engine power and smoke coming from the rear of the aircraft. The pilots ditched the aircraft on the sports field of the school, avoiding hitting nearby residential areas.[52] The school was closed due to it being a public holiday. All three crew members and one person on the ground were injured.[53][54] The captain, Allister Freeman, later died as a result of complications from his injuries on 7 October 2009.[13]
  • On 7 December 2009, Airlink Flight 8625, an Embraer ERJ-135 ZS-SJW overran the runway on landing in wet weather at George Airport. No fatalities were reported. The flight was cleared for an Instrument landing (ILS) approach and prevailing weather conditions at the time were overcast with light rain. The landing appeared normal, however the aircraft did not vacate the runway but instead veered to the right and collided with approach lights before it burst through the airport's perimeter fence, coming to rest in a nose-down attitude on a public road. The aircraft was damaged beyond repair.[55][56][57] The crew were unable to stop the aircraft due to ineffective braking of the aircraft on the wet runway surface. Two months before the accident the runway was treated with a fog sealant. The day of the accident was the first rain experienced since the runway treatment. The new surface caused a degradation of the surface friction and promoted the formation of pooling. After touch down, the aircraft immediately started aquaplaning and the crew veered to the right to prevent a collision with the localiser antenna. The runway was found non-compliant with ICAO annexe 14 and was subsequently resurfaced.[58] Airlink's insurers took legal action against the state-owned Airports Company of South Africa.[59]

References

  1. ^ "CONTRACTIONS FAAO JO 7340.2". Archived from the original on 6 October 2014. Retrieved 2 October 2014.
  2. ^ "Linking you..." Bizcommunity.
  3. ^ "South Africa's Airlink Has Launched A Frequent Flyer Scheme". 23 February 2023.
  4. ^ "Airlink (South Africa) on ch-aviation.com". ch-aviation.com. Retrieved 21 November 2023.
  5. ^ "Discover Airlink Destinations". FlyAirlink.com. Retrieved 29 May 2023.
  6. ^ a b Karuwa, Tatenda (23 February 2023). "South Africa's Airlink Has Launched A Frequent Flyer Scheme". Simple Flying.
  7. ^ "South Africa's Airlink acquires 40% of FlyNamibia". ch-aviation.com. Retrieved 30 May 2023.
  8. ^ a b says, Gaurav Agarwal (15 January 2021). "Airlink, newly independent, is now Africa's second-largest airline". anna.aero. Retrieved 13 February 2021.
  9. ^ a b c "Timeline". Airlink. Retrieved 18 October 2017.
  10. ^ "Airlink history from Africa, South Africa". Airline History. Retrieved 17 February 2021.
  11. ^ a b c d e f g h i j "Timeline" (PDF). Archived (PDF) from the original on 8 March 2021.
  12. ^ "S. Africa Grounds 14 Airlink Planes on Safety Fears (Update1)". Bloomberg. 24 December 2009.
  13. ^ a b "Airlink to commence Cape Town – Windhoek flights 6 October 2014". Archived from the original on 14 April 2010. Retrieved 2 October 2014.
  14. ^ "DefenceWeb.co.za – Airlink Jetstream fleet all fit to fly". Retrieved 2 October 2014.
  15. ^ a b "First commercial flight lands on remote St Helena". BBC News. 14 October 2017.
  16. ^ "How Recently Rebranded Airlink Became Africa's Second Biggest Airline". Simple Flying. 16 January 2021. Retrieved 22 April 2021.
  17. ^ Brothwell, Ryan. "SA Airlink changes its name". Retrieved 29 October 2020.
  18. ^ "Airlink Breaks Away From South African Airways With New Name And Livery". Simple Flying. 12 November 2020. Retrieved 22 April 2021.
  19. ^ "Airlink Invests in FlyNamibia". flyairlink.com. 28 September 2022. Retrieved 17 November 2022.
  20. ^ Smith, Compiled by Carin. "Airlink buys stake in FlyNamibia for flight efficiency, connecting small towns and global markets". Fin24. Retrieved 17 November 2022.
  21. ^ "Shareholders". Airlink. Retrieved 18 October 2017.
  22. ^ "Company Announcement: Barrow's Latest Greenstone Hill Office Building Leased" (Press release). Engineeringnews.co.za. 13 August 2009. Retrieved 1 March 2016.
  23. ^ "SLOW and Airlink sign lounge access agreement".
  24. ^ "SA Airlink to maintain operations, launch Luanda service after SAA route cuts | CAPA". centreforaviation.com. Retrieved 28 April 2021.
  25. ^ Campbell, Rebecca. "Airlink to restart operations to Botswana". www.engineeringnews.co.za. Retrieved 6 May 2021.
  26. ^ a b "Airlink reconnects South Africa and Botswana – Travel To South Africa". 11 November 2020. Retrieved 6 May 2021.
  27. ^ Campbell, Rebecca. "Airlink announces route to DRC mining centre". www.engineeringnews.co.za. Retrieved 14 May 2021.
  28. ^ "Airlink begins SAA uncoupling; Eswatini unit pursues own AOC". ch-aviation. Retrieved 14 May 2021.
  29. ^ "Spreading our wings to Nairobi". www.flyairlink.com.
  30. ^ "Airlink to resume flights between SA and Lesotho". www.iol.co.za. Retrieved 14 May 2021.
  31. ^ "SA Airlink Adds Nosy-Be Service from late-March 2016". Routesonline. 5 February 2016. Retrieved 14 October 2017.
  32. ^ Styan, James-Brent (28 January 2013). "SA Airlink extends bush beach offering". Fin24. Retrieved 14 October 2017.
  33. ^ "AIRLINK ADDS CAPACITY - JOHANNESBURG TO WALVIS BAY ROUTE". FlyAirlink. Archived from the original on 11 August 2018.
  34. ^ "Airlink-Ascension Island Government". Ascension Island Government. 5 October 2017. Archived from the original on 14 October 2017. Retrieved 15 October 2017.
  35. ^ Jim Liu (24 September 2017). "SA Airlink opens St. Helena reservation for Oct 2017 launch". Routesonline. Retrieved 14 October 2017.
  36. ^ "SA Airlink Adds Johannesburg – Sishen Service from late-Sep 2014". Retrieved 2 October 2014.
  37. ^ "Skukuza Flight Schedule is Now Available for Bookings". Retrieved 2 October 2014.
  38. ^ AAC (31 August 2023). "Airlink Ceases Johannesburg-Entebbe Route Amidst Challenging Post-COVID Demand". Airspace-Africa.com (AAC). Johannesburg, South Africa. Retrieved 6 September 2023.
  39. ^ "Airlink to add Entebbe to its network from July". 9 June 2021. Retrieved 9 June 2021.
  40. ^ Orban, André (14 September 2022). "Air Belgium connects Belgium and South Africa and thirty-eight other destinations on the African continent". Aviation24.be. Retrieved 14 September 2022.
  41. ^ a b "South African regional Airlink charts independence from SAA". Routesonline. 28 October 2020. Retrieved 28 April 2021.
  42. ^ "Emirates partners with Airlink to expand network in Southern Africa". Aviation Business News. 21 October 2020. Retrieved 28 April 2021.
  43. ^ "Kenya Airways signs interline agreement with Airlink". News24. 7 May 2021. Retrieved 11 May 2021.
  44. ^ "LATAM Brasil- Airlink Interline Agreement". Simply Flying. 24 May 2023. Retrieved 27 May 2023.
  45. ^ Campbell, Rebecca. "Airlink now in interline agreement with Lufthansa and SWISS". www.engineeringnews.co.za. Retrieved 22 April 2021.
  46. ^ "Qatar Airways signs interline agreement with Airlink". Getaway Magazine. 15 October 2020. Retrieved 22 April 2021.
  47. ^ "Global Airline Guide 2017 (Part Two)". Airliner World (November 2017): 32.
  48. ^ a b c d e f "Airlink Fleet Details and History". Retrieved 23 May 2023.
  49. ^ a b Doran, Michael (15 July 2022). "Regional Aircraft Lessor NAC Places 15 Aircraft In One Week". Simple Flying. Retrieved 17 July 2022.
  50. ^ Dron, Alan (18 September 2023). "Airlink Further Boosts E-Jet Fleet | Aviation Week Network". aviationweek.com. Retrieved 19 September 2023.
  51. ^ "South Africa's FedAir adds Lodge ops; grows Caravan fleet".
  52. ^ Ranter, Harro. "ASN Aircraft accident British Aerospace 4121 Jetstream 41 ZS-NRM Durban International Airport (DUR)". aviation-safety.net. Retrieved 16 February 2021.
  53. ^ "Crash plane declared emergency". Independent Online. 24 September 2009. Retrieved 24 September 2009.
  54. ^ "Plane crash-lands in George". News24. Archived from the original on 13 December 2009. Retrieved 7 December 2009.
  55. ^ Hradecky, Simon (7 December 2009). "Accident: SA Airlink E135 at George on Dec 7th 2009, overran runway". The Aviation Herald. Retrieved 7 December 2009.
  56. ^ "Airlink plane overshoots George runway". Mail & Guardian. 7 December 2009. Retrieved 7 December 2009.
  57. ^ "Crash of an Embraer 135 in George | B3A Aircraft Accidents Archives". Baaa-acro.com. 7 December 2009. Archived from the original on 4 March 2016. Retrieved 1 March 2016.
  58. ^ "Business Day Airlink in clear, ACSA blamed for George near-disaster". Business Day Live. Retrieved 2 October 2014.

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