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Shenzhen Metro

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Shenzhen Metro
Overview
LocaleShenzhen
Transit typeRapid transit
Number of linesEight (as of 2017): 1, 2, 3, 4, 5, 7, 9, 11
Number of stations198[1]
Daily ridership5.5 million (2017)
6.469 million (2018 Peak)[2]
Annual ridership1.654 billion (2017)[3]
WebsiteSZMC (Shenzhen Metro Group)
MTR Corporation (Shenzhen) (Chinese only)
Operation
Began operation28 December 2004
Operator(s)
Technical
System length286.2 km (177.8 mi)[4]
Track gauge1,435 mm (4 ft 8+1⁄2 in) (Standard Gauge)
System map

Shenzhen Metro
Simplified Chinese深圳地铁
Traditional Chinese深圳地鐵
Transcriptions
Standard Mandarin
Hanyu PinyinShēnzhèn Dìtiě
Yue: Cantonese
Yale RomanizationSàmján Dèihtít
JyutpingSam1zan3 Dei6tit3

The Shenzhen Metro (simplified Chinese: 深圳地铁; traditional Chinese: 深圳地鐵; pinyin: Shēnzhèn Dìtiě) is the rapid transit system for the city of Shenzhen in Guangdong province, China. As of August 2017, the system consists of 8 separate lines, with seven more under construction.[5][6]

The system opened on 28 December 2004, making Shenzhen the sixth city in mainland China to have a subway after Beijing, Tianjin, Shanghai, Guangzhou and Wuhan. The Shenzhen Metro currently has eight lines, 166 stations, and 286 kilometres (178 miles)[1] of total trackage in operation. The network underwent rapid expansion prior to the 2011 Summer Universiade, opening 110 km (68 mi) of tracks in June 2011.[7] The system underwent another major expansion with the opening of Line 11 in June 2016 and both Lines 7 and 9 in October 2016, briefly making the system the third longest in China before Guangzhou Metro regained the position in December 2016.[8] Two new lines and extension of several existing lines are underway with a long term goal of 1,124 kilometres (698 miles) of lines by 2030.[9] In January 2018, construction work started on a further four new metro lines (Lines 12, 13, 14, and 16) and a branch of Line 6. The latter will connect with the neighboring Dongguan Metro.[6][10] The additional lines have a projected cost of 160 billion Yuan[11] with a planned completion date of 2022.[12] With the initiation of construction of Phase IV lines total construction mileage for the Shenzhen Metro reaches 273 kilometres (170 miles).[13]

Current system

The current system has eight lines and provides a relatively fast and economical way of travelling in Shenzhen compared to buses and taxis. Line 1 and Line 4 run to the border crossings between the Shenzhen Special Economic Zone and the Hong Kong Special Administrative Region at Luohu/Lo Wu and Futian Checkpoint/Lok Ma Chau, where riders can transfer to Hong Kong's MTR East Rail line for travel onward to Hong Kong.

Map of Shenzhen Metro           
Line Terminals
(District) 		Service patterns Commencement Latest
extension 		Length
km 		Stations Operator
011 Luohu
(Luohu) 		Airport East
(Bao'an) 		Luohu ↔ Airport East
Rush Hour: Luohu ↔ Xixiang
Partial:Luohu ↔ Zhuzilin 		2004 2011 41.04 30
Shenzhen Metro Group
022 Chiwan
(Nanshan) 		Xinxiu
(Luohu) 		Chiwan ↔ Xinxiu 2010 2011 35.78 29
033 Yitian
(Futian) 		Shuanglong
(Longgang) 		Yitian ↔ Shuanglong
Rush Hour: Huaxin ↔ Tangkeng
Partial:Yitian ↔ Tangkeng 		2010 2011 41.66 30
044 Futian Checkpoint
(Futian) 		Qinghu
(Longhua) 		Futian Checkpoint ↔ Qinghu
AM Rush Hour: Futian Checkpoint ↔ Hongshan 		2004 2011 19.96 15 File:MTR Corporation icon.svg
MTR Corporation (Shenzhen)
055 Qianhaiwan
(Nanshan) 		Huangbeiling
(Luohu) 		Qianhaiwan ↔ Huangbeiling
Partial:Changlingpi ↔ Qianhaiwan
Changlingpi ↔ Huangbeiling 		2011 — 40.00 27
Shenzhen Metro Group
05

7

Xili Lake
(Nanshan) 		Tai'an
(Luohu) 		Xili Lake ↔ Tai'an
Partial:Antuo Hill ↔ Tai'an 		2016 — 30.3 27
11

9

Hongshuwan South
(Nanshan) 		Wenjin
(Luohu) 		Hongshuwan South ↔ Wenjin
Partial:Shenzhen Bay Park ↔ Wenjin 		2016 — 25.33 22
11

11

Futian
(Futian) 		Bitou
(Bao'an) 		Futian ↔ Bitou
AM Rush Hour: Futian ↔ Airport North 		2016 — 51.94 18
Total 286.2 198

Line 1

Main article: Line 1 (Shenzhen Metro)

Line 1 formerly known as the Luobao line runs westward from Luohu to Airport East. Trains operate every 2 minutes during peak hours and every 4 minutes at other times. The line is operated by SZMC (Shenzhen Metro Group).

Line 2

Main article: Line 2 (Shenzhen Metro)

Line 2 formerly known as the Shekou line runs from Chiwan to Xinxiu. It connects with Line 1 at Window of the World, with Line 4 at Civic Center, with Line 3 at Futian and with Line 1 again at Grand Theater. The line is operated by SZMC (Shenzhen Metro Group).

Line 3

Main article: Line 3 (Shenzhen Metro)

Line 3 formerly known as the Longgang line runs from Yitian to Shuanlong in Longgang, in the north-east part of the city. Construction began on 26 December 2005.[16] The line is operated by Shenzhen Metro Line 3 Operations, which has been a subsidiary of SZMC (Shenzhen Metro Group) since 11 April 2011 when an 80% stake was transferred to SZMC.

Line 4

Main article: Line 4 (Shenzhen Metro)

Line 4 formerly known as the Longhua line runs northward from Futian Checkpoint to Qinghu. Trains operate every 2.5 minutes at peak hours and every 6 minutes during off-peak hours. Stations from Futian Checkpoint to Shangmeilin Station are underground. The line has been operated by MTR Corporation (Shenzhen), a subsidiary of MTR Corporation, since 1 July 2010.

Line 5

Main article: Line 5 (Shenzhen Metro)

Line 5 formerly known as the Huanzhong line runs from Qianhaiwan in the west to Huangbeiling in the east. Construction began in May 2009 and the line opened on 22 June 2011.[18] Line 5 required a total investment of 20.6 billion RMB. The line is operated by SZMC (Shenzhen Metro Group).

Line 7

Main article: Line 7 (Shenzhen Metro)

Line 7 of the Shenzhen Metro opened on 28 October 2016, with a length of 30.3 km and a total of 27 stations. It connects the Xili Lake to Tai'an. The line travels East–West across Shenzhen in a "V" shape. The line is operated by SZMC (Shenzhen Metro Group).

Line 9

Main article: Line 9 (Shenzhen Metro)

Line 9 of the Shenzhen Metro opened on 28 October 2016. The line runs eastward from Hongshuwan South to Wenjin. It has 10 transfer stations. The line is 25.33 km long, running through the districts of Nanshan, Futian and Luohu. The line is operated by SZMC (Shenzhen Metro Group).

Line 11

Main article: Line 11 (Shenzhen Metro)

Line 11, also known as the Airport Express, runs from Bitou in the north-east to Futian in the city centre via Shenzhen Bao'an International Airport. Construction began in April 2012 and the line opened on 28 June 2016. Line 11 runs at a higher speed of 120 km/h. The line is operated by SZMC (Shenzhen Metro Group).

Ridership

Annual Ridership
Yearmillion riders±% p.a.
2005[19] 58—    
2006[20] 90+55.17%
2007[21] 118+31.11%
2008[22] 136+15.25%
2009[23] 138+1.47%
2010[24] 163+18.12%
2011[25] 460+182.21%
2012[26] 781+69.78%
2013[27] 914+17.03%
2014[28]1,037+13.46%
2015[29] 1,122+8.20%
2016[30]1,297+15.60%
2017[3] 1,654+27.53%

Since the opening of the first phase in 2004, there has been a steady growth in passenger traffic. In 2009 and 2010, passenger traffic soared with major openings of new phase 2 lines, with a three-fold increase in passenger traffic in 2010.[31] The maximum daily passenger record was 4.17 million passengers.

July is the busiest month of the year for the Shenzhen Metro, accounting for 9.3% of annual passenger traffic, while January is the least busy month, accounting for only 6.7%. This is caused by Shenzhen's large migrant worker population.[32]

History

Evolution of the Shenzhen metro

Early planning

In late 1983, Party Secretary of Shenzhen Mayor Liang Xiang led a team to Singapore to study its mass transit system. Upon returning it was decided that 30 meters on each side of Shennan Avenue should be protected as a green belt, and to set aside a 16-meter wide median reserved for a light rail or light metro line.[33] In 1984, the "Shenzhen Special Economic Zone Master Plan (1985–2000)" pointed out that, with the growing population and traffic in Shenzhen, a light metro system would not have sufficient capacity to meet future demand. Instead the report proposed a heavy rail subway line to be built along Shennan Avenue.[34] The project was finally approved by the Central Planning Department in 1992.[35]

In August 1992, during and re-feasibility and rail network planning, The Shenzhen Municipal Government decided to move from building a light metro line to a heavy rail subway line. The rapid growth of Shenzhen City made a lower capacity light metro line impractical.[36] In 1994, Shenzhen organized the preparation of the "Shenzhen urban rail network master plan" to be incorporated into the "Shenzhen City Master Plan (1996–2010)".[37] The city's vision for an urban rail network would consists of nine lines. Of the nine transit lines, three of them would be commuter rail lines upgraded from existing national mainline railways. The total length of the proposed network would be about 270 km. The three upgraded commuter rail lines would overlap the Guangzhou–Shenzhen railway, Pinghu–Nanshan railway and Pingyan railway.[37] This plan established the basic framework for the Shenzhen Metro network.[38]

Construction suspended and restarted

In December 1995, the State Council issued the "moratorium on approval of urban rapid transit projects" to suspend approval of rail transit projects in all Chinese cities except Beijing, Shanghai, and Guangzhou. The Shenzhen Metro project was postponed.[39] In 1996, prior to the handover of Hong Kong, authorities attempted to restart construction by renaming the project "The Luohu, Huanggang / Lok Ma Chau border crossing passenger rail connection project", stressing that the project is designed to meet the potential growing demand for cross-border passenger traffic after the handover.[37]

In 1997, Shenzhen reapplied its Subway plans to the State Planning Commission, and received approval in May 1998.[36] The project was renamed the "Shenzhen Metro first phase".[40] In July 1998, SZMC (Shenzhen Metro Group). was formally established.[40] By April 1999, the subway project feasibility study report has been approved by the state.

Phase I (1998-2004)

Construction of the first sections of Line 1 and Line 4 began in 1999. The grand opening of the Shenzhen Metro system occurred at 5:00pm on Tuesday, December 28, 2004. Initially the trains operated at 15-minute frequencies and consisted of Line 1 services between Luohu and Shijie Zhi Chuang (now Window of the World) and the Line 4 services between Fumin and Shaonian Gong (now Children's Palace). Initially the English names of the stations were rendered in Hanyu Pinyin, but some of the names were changed to English translation with American spelling in mid-2011.

The Futian Checkpoint station opened on 28 June 2007 using the name Huanggang.[41]

Name changes

On April 23, 2008, Shenzhen Municipal Planning Bureau announced that it would change the nomenclature of Shenzhen's subway lines according to the "2007 Urban Rail Transit Plan Scheme". Instead of using numbers as the lines official designation, as typically used in other mainland Chinese metro systems, lines would be given Chinese names more akin to the Hong Kong MTR.[42] In 2010, the Scheme was reviewed and adjusted with new routes and names in addition to newly proposed lines. On 23 October 2013, SZMC (Shenzhen Metro Group) combined both the number with the name for the current operational lines and the future lines will be in number only.[43] Due to the construction order changed, some numerical names has been reviewed in order to prevent big jump between numbers. Since 2016, only numerical names have been used.

Lines currently in operation:

Original No. 2007 Scheme 2010 Scheme Current name
Line 1 Luobao Line Luobao Line (Line 1) Line 1
Line 2 Shekou Line Shekou Line (Line 2) Line 2
Line 3 Longgang Line Longgang Line (Line 3) Line 3
Line 4 Longhua Line Longhua Line (Line 4) Line 4
Line 5 Huanzhong Line Huanzhong Line (Line 5) Line 5
Line 7 Xili Line Xili Line (Line 7) Line 7
Line 9 Neihuan Line Meilin Line (Line 9) Line 9
Line 11 Airport Line Airport Line (Line 11) Line 11

Lines under construction:

Original No. 2007 Scheme 2010 Scheme Current Name
Line 8 Yantian Line Yantian Line (Line 8) Line 2 Extension (Line 8 Phase 1)
Line 16 Pinghu Line Bantian Line (Line 16/Line 10) Line 10
Line 10 Bao'an Line Nanbao Line (Line 10/Line 12) Line 12
Line 15 Shiyan Line Shiyan Line (Line 15/Line 13) Line 13
Line 14 Eastern Express Eastern Express (Line 14) Line 14
Line 12 Pingshan Line Longping Line (Line 12/Line 16) Line 16
- - Fuyong Line (Line 20) Line 20 (International Expo Conveyance Project)

Phase II (2007-2011)

From 2004 to 2007, there was a lack of official government interest and attention to expanding the subway after completion of Phase 1 with little or no active projects.[44] Subway construction speed was ridiculed as "earthworm speed".[45] On 17 January 2007 Shenzhen won the right to host the 2011 Universiade. In the bid Shenzhen committed to complete 155 km of subway lines before the games.[44] The mayor of Shenzhen at the time, Xu Zongheng, sharply criticized the speed and efficiency of Shenzhen's subway construction procedures and calls for reform.[46] Subsequently, the Shenzhen municipal government and various departments signed a liability form, requiring Phase II subway expansion to be completed in time for the Universiade.[47] Shenzhen Metro increased to over a hundred operating metro stations in June 2011, just before the Shenzhen Universiade games. In the span of two weeks, the network expanded from 64 km to 177 km. This expansion increased rail transit's share of total public transit trips from 6% to 29% in 2014.[28]

Date Opened
Line
Termini
Length
in km
Stations
28 September 2009
  Line 1
- section 2 (trial) 		Window of the World Shenzhen University 3.39 3
28 December 2010
  Line 2
- phase 1 		Chiwan Window of the World 15.1 12
  Line 3
- phase 1 		Shuanglong Caopu 25.6 16
15 June 2011
  Line 1
- section 2 		Shenzhen University Airport East 23.6 12
16 June 2011
  Line 4
- phase 2 (first north extension) 		Children's Palace Qinghu 15.9 10
22 June 2011
  Line 5
 Qianhaiwan Huangbeiling 40.0 27
28 June 2011
  Line 2
- phase 2 (first east extension) 		Window of the World Xinxiu 20.65 17
  Line 3
- phase 2 (first south extension) 		Caopu Yitian 16.52 14

Phase III (2012-2020)

In 2010, the Shenzhen Urban Planning and Land Resources Committee proposed a building program (Phase III) between 2011 and 2020. In 2011 this plan was approved by the NDRC. Phase III formally commenced in May 2011 with an expected cost of 125.6 billion yuan. It will cover Lines 6, 7, 8, 9, and 11 and will extend the length of the Shenzhen Metro to 348 kilometres and 10 lines.[48][49] In June 2011, the Shenzhen Urban Planning and Land Resources Commission started gather public input on Phase III station names.[50] On June 30, 2016 Line 11 opened being the first subway line in Shenzhen with 8 car trains and 120 km/h maximum service speed and the first in China with a First Class service. Lines 7 and 9 followed on October 28, 2016 bringing the length of the Shenzhen Metro to 285 km and the third longest in China.

Date Opened
Line
Termini
Length
in km
Stations
28 June 2016
  Line 11
 Futian Bitou 51.936 18
28 October 2016
  Line 7
 Tai'an Xili Lake 30.173 28
  Line 9
- phase 1 		Wenjin Hongshuwan South 25.38 22

Expansion plans

Phase III revised expansion

Anticipated development and growth in Longgang has prompted officials to fast track the planning and construction of Line 10 (formerly Line 16), from Futian Free Trade Zone to Pinghu via Meilin, to start in 2015 instead of after 2020.[51][52][53] Although Line 10 is not part of the original three projects (Lines 7, 9 and 11) approved by the National Development and Reform Commission, the project was fast tracked in order to ease the pressure on Line 4 and accommodate further growth of the Longgang area.[54][55] According to the original plan, the northern section of Line 10 runs through Fenggang town of the neighboring Dongguan City. Due to legal and government coordination problems, Line 10 will temporarily terminate in Pinghu, with capability to extend further north into Dongguan.[56] In addition, extension projects of Line 2, 3, 4, 5, 6 and 9, a total of 83.9 km of new subway, were added to the revised plan.[57] The first phase of Line 20 was fast tracked from Phase IV to provide a shuttle between Line 11 and a new International Convention Center. The project is only 8.36 km long and will be completed by 2018.[58]

Expected Opening
Line
Expected Terminals
Expected Length
in km
Expected Stations
Current Status
2018
  Line 20
 Airport North International Conference Center 8.36 5 Under construction[58][59]
2019
  Line 5
- phase 2 		Qianhaiwan Chiwan 8.6 7 Under construction[60]
  Line 8 (through operation to Line 2)
- phase 1 		Liantang Yantian Road 12.36 7 Under construction[61][62]
  Line 9
- phase 2 		Hongshuwan South Hanghai Road 10.8 8 Under construction[63][64][65][66]
2020
  Line 2
- phase 3 (second east extension) 		Xinxiu Liantang 3.82 3 Under construction[67][63][64]
  Line 3
- phase 3 (second south extension) 		Yitian Fubao 1.5 1 Under construction[63][68]
  Line 10
 Futian Checkpoint Pinghu Center 29.9 23 Under construction[69][70][71]
  Line 4
- phase 3 (second north extension) 		Qinghu Niuhu 10.6 8 Under construction[63][64][72]
  Line 6
- phase 1/2 		Science Museum Songgang 49.4 26 Under construction[73][69][74][75]
A map with Third phase lines.

Phase IV expansion

With the shortening of the Phase III implementation period,[76] a number of lines (Lines 16 and 12) planned in 2007's Phase III moved into the next phase which could possibly be completed by 2020.[77] By 2016, it was determined that Phase 4 will have an implementation period between 2017 and 2022 and consist of 274 km of new subway.[78] Lines 13 and 14 which originally had a long term 2030 completion deadline were moved to Phase IV expansion. In addition, a branch line of Line 6 will connect with the neighboring Dongguan Rail Transit system.[79] Lines 12, 13, 14, and 16 and branch of Line 6 started construction in January 2018.[6]

Expected opening
Line
Expected terminals
Expected length
in km
Expected stations
Current status
Before 2022
  Line 3
- phase 3 (east extension) 		Shuanglong Liulian 9.4 6 Under construction[63][64][80]
  Line 5
East Extension 		Huangbeiling Grand Theater 2.87 3 Construction starting in 2018[81]
  Line 6
Branch 		Lilin Sun Yat-sen University 6.4 3 Under construction[6][79]
  Line 8 (through operation to Line 2)
- Phase 2 		Yantian Road Kuichong Cultural Square 8.025 4 Construction starting in 2018[81]
  Line 10
South Extension 		Futian Checkpoint Fubao TBA 1 Planned
  Line 11
East Extension 		Futian Grand Theater TBA TBA Planned
  Line 12
 Zuopaotai Haishangtianyuan East 40.54 33 Under construction[6][82][83]
  Line 13
 Shenzhen Bay Checkpoint Shangwu 22.45 16 Under construction[6][79][84]
  Line 14
 Gangxia North Shatian 67.5 15 Under construction[6][85]
  Line 16
 Universiade Tianxin 29.2 24 Under construction[6][86]
  Line 17
 Luohu Pinghu 28.7 24 Planned[87]
A map of Shenzhen Metro lines after Phase IV completion.

Long-term plan

In the Shenzhen Metro 2007 masterplan proposed four more lines (Lines 13, 14, 15 and 16) which have a planned completion target of 2030.[88] In 2016, all aforementioned lines but Line 15 were designated as part of the Phase IV expansion, moving the completion date forward from 2030 to 2022. In 2012, four further lines Qiannan (Line 17), Pinghu (Line 18), Pingshan (Line 19) and Fuyong (Line 20) where unveiled. Making the total planned length of the Shenzhen Metro to 720 km spread out over 20 lines. The first phase of Line 20 was fast tracked and included in the Phase III revised expansion with a completion date of 2018. This leaves Line 15, 17-19 and the rest of Line 20 available for the next phase (Phase V) of subway expansion. Aside from the set masterplan, at the 12th Guangdong Provincial People's Congress in January 2014,[89] it was proposed to extend Line 4 beyond the planned Phase III terminus at the Songyuan Bus Terminal in Guanlan. The proposal wanted to further extend this line to reach the future planned Dongguan Metro Line 4 at Tangxia station. This proposal aims to shorten the distance between the two cities in residents' minds, boost tourism industries in both cities and expand housing options. It would also allow for direct connection between Hong Kong and Dongguan. As the area in the proposed area is less developed, the cost in building the line is expected to be lower, with a feasibility study yet to be conducted. In addition to metro lines, 5 Pearl River Delta Rapid Transit lines connecting neighboring urban centers in the Pearl River Delta such as Dongguan, Huizhou, Foshan and Guangzhou, totaling 146 km, have also been revealed.[90] In 2016, an even more ambitious masterplan, expanding the previously planned 20 lines to 32, was unveiled. The new plan envisions a 1142 km subway network to be completed by 2030. This will allow for travel between the central and suburban districts to be shortened to 45 minutes and for public transit to make up more than 70% of all motorized trips in Shenzhen.[9]

Expected opening
Line
Expected terminals
Expected length
in km
Expected stations
Current status
After 2022 Bao'an-Longgang line Shiyan Buji East TBC TBC Planned
107 line Hongshuwan South Xitou TBC TBC Planned
  Line 15
 Dachan Bay Mawan TBC TBC Planned
  Line 21
 TBC TBC TBC TBC Planned
  Line 22
 Shangsha Guanlan North TBC TBC Planned
  Line 24
 Laojie Mawan TBC TBC Planned
Map of Shenzhen Metro in 2030 (lines 17– 32 not included due to lack of available information)

Fares and tickets

Metro rides are priced according to distance travelled, and fares vary from 2 RMB to 14 RMB.[91] Since December 2010 fares are based on a usage fee (2 RMB) + a distance fee. The distance fee is 1 RMB for each 4 km from 4 km to 12 km; after that 1 RMB for each 6 km from 12 km to 24 km and finally 1 RMB for every 8 km over 24 km distance.[92] For passengers who wish to ride on business coach in line 11, they have to pay 3 times the amount of price that calculated by the regulations above.

Distance (km) Fares (RMB) [93]
0~12 1+1/per 4 km
12~24 5+1/per 6 km
over 24 7+1/per 8 km

Children under the height of 120 cm or aged below 6 may ride for free when accompanied by an adult.[94] The metro also offers free rides to senior citizens over the age of 65, the physically disabled and military personnel. Tickets for children between 120 cm and 150 cm, or aged between 6 and 14 years, or middle school students, are half priced.

Metro fares can be paid for with single-ride tokens, multiple-ride Shenzhen Tong cards or 1- day passes.[95]

Tokens

Shenzhen Metro RFID Token

When using cash, a RFID token (NXP Mifare Classic) is purchased and used for a single, non-returnable journey. There are two different types of tokens, with green tokens for Standard Class, and yellow tokens used for Business Class which is only available on Line 11. All ticket vending machines offer both English and Chinese interface. The purchaser touches a station name to calculate the fare. After payment, a green token is dispensed, which must be scanned at the entrance station and deposited at the exit station. A penalty applies should a token be lost. Purchasers of green tokens cannot ride Business Class on Line 11 directly. Instead, they must get off at any transfer stations with Line 11 and purchase a separate yellow token.

Note that as of 2015, many machines accept only 5 or 10 RMB notes. The token(s) are only valid at the station where issued. Passengers are unable to buy an extra token for return journey prior to departure. Baggage X-Ray machines are located at each station, and may be manned during peak hours.

Shenzhen Tong cards

Main article: Shenzhen Tong

Shenzhen Tong is a pre-paid currency card similar to Oyster Card system in London and the Octopus card system used in Hong Kong. The multiple fare card stores credit purchased at stations. The card can be used by waving it in front of the card reader located at all entrances and exits to the subway system. Riders who pay for metro fare with a card receive a 5% discount. Since March 1, 2008, riders who pay for a bus fare with a card and then a subway fare within 90 minutes receive an additional 0.4 RMB discount on the subway fare. Card users pay a distance based fare.

Since June 30, 2011, cards containing both a Shenzhen Tong and Hong Kong Octopus chip have been available in both Shenzhen and Hong Kong. There are plans to further integrate the two systems, and for a new card which will be accepted all over Guangdong province and China's two SARs.[96][97]

Unlike Hong Kong Octopus Cards, Shenzhen Tong cards cannot be sold back to the stations or have faults dealt with by SZMC. Instead, the customer must go to the offices of Shenzhen Tong. Students studying in Shenzhen can use the Shenzhen Tong to receive a 50% discount.

Note that all sorts of discounts will not applicable for people who wish to ride business coach in line 11.

Metro cards can also be used on Shenzhen's public bus system.

Metro 1-day passes

Metro 1-day pass is a smart card that allowed the card holder have unlimited access of the metro system in 24 continuous hours. Passengers can purchase a 1-day pass for RMB 25 in the service center in any metro station. The pass will be activated and the passenger will have 24 continuous hour for unlimited access after the first entrance. When the pass expired, the pass is no longer available for entering a station but able to exiting a station and finish a journey in 27.5 hours. The 1-day passes are not applicable for business coach in line 11.

Station facilities, amenities and services

Some stations have toilets (free of charge), and public telephones. SZMC also operates luggage storage facilities in the concourse above Luohu Station. Mobile phone service is available throughout the system provided by China Mobile, China Telecom, and China Unicom.[98]

Like the Hong Kong MTR, Guangzhou, and Foshan metros, station announcements are in Mandarin, Cantonese and English. Some announcements, such as train arrival, are in Mandarin and English only. Cantonese, an important local language, is chosen for the local Cantonese population as well as Cantonese speakers in the Canton (Guangdong) province, Hong Kong and Macau.

Equipment

Bombardier rolling stock on Line 1
CRRC Nanjing Puzhen rolling stock on Line 4
CRRC Zhuzhou rolling stock on Line 11 (Business Class)

Rolling stock

Line 1

Line 2

Line 3

Line 4

Line 5

Line 7

Line 9

Line 11

Signalling system

On Line 1 and Line 4, Siemens Transportation Systems supplied 7 (Phase 1) and 6 (Phase 2) LZB 700 M continuous automatic control systems; 7 (Phase 1) and 6 (Phase 2) electronic Sicas ESTT interlockings; the Vicos OC 501 operations control system with 2 operations control centers, fall-back level with Vicos OC 101 and RTU (FEP), 230 (Phase 1) and 240 (Phase 2) FTG S track vacancy detection units.[99]

Line 2 and Line 5 use Casco CBTC system with 2.4 GHz frequencies, and so the system has suffered frequent problems with interference from consumer Wi-Fi equipment.[100] By the end of November 2012, CASCO solved the problem on Lines 2 and 5 by switching to their standard solution with frequency diversity on 2 different channels.

Accidents and incidents

  • 4 April 2011 — One worker was killed and four others injured on April 4 when a manually controlled chain hoist broke loose in a Line 5 tunnel in Longgang district. A preliminary investigation by district safety authorities found mechanical failure was to blame.[101]
  • 5 September 2012 — Service was suspended on Line 4 for several hours due to power outage.[102]
  • 9 September 2013 – Three passengers abandoned in Line 1 tunnel after train door opens.[103]
  • 17 February 2014 – Passenger passes out at Shuiwan station on Line 2 and dies after no help or CPR is provided for 50 minutes.[104]
  • 25 June 2015 – Worker killed during tunnel collapse in Line 7 construction.[105]
  • 19 April 2017 — Scaffolding for a metro station collapsed during the construction of the Line 8 on Yantian Rd, killing a worker and injuring three.[106]
  • 11 May 2017 — During the construction of the extension of Line 3 heavy rains caused a partial cave in at an excavation pit for a station on the southern extension of Line 3, killing 2 workers and injuring another.[107]
  • 30 October 2017 — A section of Line 9 tunnel near Shenzhen Bay Park station was damaged by unauthorized community drilling works above ground. While the damage was soon repaired, the line continued to operate at a lowered safety speed of 45 km/h for a week.[108]
  • 6 December 2017 — Unauthorized drilling works for an adjacent bouldering site damaged the tunnel between Houhai and Hongshuwan South station of Line 11, causing sections of tunnel to make contact with a train and the driver to sustain minor injuries. The service of the line was disrupted for 12 hours while the line operated on modified routes, until the damage was fully repaired.[109]
  • 23 December 2017 — A Line 11 train killed a suicidal man lying on the rails between Bihaiwan and Airport, disrupting the service for 80 minutes.[110]
  • 5-7 July 2018 — Over a span of three days, at least seven incidents occurred, where power cables were accidentally cut at various construction sites of Shenzhen Metro, causing blackouts in large areas.[111]
  • 10 July 2018 — During the construction of Line 10, workers accidentally dug up the pipes of Shenzhen Buji Water Supply Co., Ltd., disrupting water distribution system. The Shenzhen Economic and Information Commission warned and penalized the contractor responsible.[112]

See also

References

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