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Google Now

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Google Now
Original author(s)Google
Developer(s)Google
Initial releaseJuly 9, 2012; 12 years ago (2012-07-09)
Stable release
5.5 / October 29, 2015
Operating systemAndroid 4.1+ ("Jelly Bean")
iOS 6.0+
Microsoft Windows, OS X, Linux, and Chrome OS (via Google Chrome)[1][2]
Available inEnglish
TypeIntelligent personal assistant
Websitegoogle.com/landing/now/

Google Now is an intelligent personal assistant developed by Google. Google Now is available within the Google Search mobile application for Android and iOS, as well as the Google Chrome web browser on personal computers. Google Now uses a natural language user interface to answer questions, make recommendations, and perform actions by delegating requests to a set of web services. Along with answering user-initiated queries, Google Now proactively delivers to users information that it predicts (based on their search habits) they may want. It was first included in Android 4.1 ("Jelly Bean"), which launched on July 9, 2012, and was first supported on the Galaxy Nexus smartphone. The service was made available for iOS on April 29, 2013 without most of its features. Google Now was released for Google Chrome on March 24, 2014. Popular Science named Google Now the "Innovation of the Year" for 2012.[3] Google Now mainly competes against assistants such as Apple's Siri and Microsoft's Cortana.

History

In late 2011, reports surfaced that Google was greatly enhancing its product Google Voice Search for the next version of Android. It was originally codenamed "Majel" after Majel Barrett, the wife of Gene Roddenberry and the voice of computer systems in the Star Trek franchise; it was also codenamed "assistant".[4]

On June 27, 2012, Google Now was unveiled as part of the premier demonstration of Android 4.1 Jelly Bean at the Google I/O.[5]

On October 29, 2012, Google Now received an update through the Google Play Store bringing the addition of Gmail cards.[6] Google Now displays cards with information pulled from the user's Gmail account, such as flight information, package tracking information, hotel reservations and restaurant reservations (as long as the Gmail account is not a Google Apps account[7]). Other additions were movie, concert, stock and news cards based on the users location and search history. Also included was the facility to create calendar events using voice input, for instance "Make a new appointment for dinner with Steve next Thursday at 7pm".

On December 5, 2012, an update to the Google Search application brought several new features to Google Now, including cards for nearby events, searching by camera when at a museum or shop, airplane boarding passes found from e-mail (United Airlines in the first instance, more airlines followed). In addition Google Now would show cards for the weather for upcoming travel destinations, birthday reminders; and monthly summaries of biking and walking activities. New voice action features included with this update include the ability to post to Google+, song recognition capabilities, and the ability to scan bar codes.[8] However, when the Search 2.5 update hit, Google removed "Search With Camera" feature for unknown reasons.

On March 21, 2013, the executive Chairman of Google, Eric Schmidt, stated that Google had submitted an iOS version of Google Now to Apple for review and that the app was awaiting approval, but he later said that this was not true[9] after Apple denied this was the case. Despite this, on April 29, 2013, Google Now was made available for iOS in an update to the operating system's Google Search application.[10]

Based on Google Chrome code review logs from December 2012, Google Now was expected to be integrated into the desktop version of Google Chrome.[11] According to Seth Rosenblatt of CNET, it is rumored that Google Now will also serve as iGoogle's replacement in November 2013.[12] On May 15, 2013, at Google I/O 2013, Google announced the upcoming release of Google Now on desktop platforms; the feature will be accessible only via Google Chrome or Google Chrome OS.[13] On January 16, 2014, an alpha version of the Google Now was made available on desktop through the Google Chrome Canary release although this app lacks some of the cards available on mobile version of Google Now such as public alerts, nearby photos, activity summary and stocks.[1] On March 24, 2014, Google started rolling out Google Now for Google Chrome users who are signed in to their Google account on the browser.[14]

Functionality

Google Now Launcher

Google Now is implemented as an aspect of the Google Search application. It recognizes repeated actions that a user performs on the device (common locations, repeated calendar appointments, search queries, etc.) to display more relevant information to the user in the form of "cards". The system leverages Google's Knowledge Graph project, a system used to assemble more detailed search results by analyzing their meaning and connections.[5][15]

Specialized cards currently comprise:[16][17][18]

3

In January 2015, Google introduced the ability for participating, installed third-party apps to generate cards; on launch, this included apps such as Airbnb, eBay, The Guardian, and Lyft among others.[19]

Now on Tap

On Android 6.0 "Marshmallow", Google Now supports an additional feature known as "Google Now On Tap", which allows users to perform searches within the context of information currently being displayed in an app. When a user activates the feature, by holding the "Home" button or using a voice command, the entire text content of the current screen is parsed to search for keywords and other information, which is then used to generate cards that display information, suggestions, and actions related to the content.[20]

Reception

Scott Webster of CNET praised Google Now for its ability to remind users of events based on past location histories and check-ins and further commended it for providing "information instantly in a clean, intuitive manner" without the user requesting it.[21] A review by Ryan Paul of Ars Technica claims that like most other voice activated apps, including Siri, voice recognition is a major issue, but noted that the ability to type queries provides users with alternatives.[22] Some commentators noted that the predictive power [23] of Google Now reveals "exactly how much data and information Google actually has about [users'] routines and daily lives."[24]The availability of Google Now has also caused controversy, as Google has not made Google Now available to people in certain countries, such as China and Iran. [25]

Accuracy concerns

Unlike Siri who only sources its information from certain websites,[26] Google Now sources its information from any website deemed "relevant."[27] This has caused accuracy concerns.[28] For example, on November 25, 2014, Search Engine Land published an article about how, when asked about "King Of United States," Google would inform the visitor that Barack Obama is the king of the United States, citing a sardonic conservative website.[29] As of January 2016 Google has not fixed this mistake.[30]

References

  1. ^ a b Summers, Nick (2014-01-16). "Google Now arrives in Chrome Canary with weather, sports scores, traffic and event reminder cards". The Next Web. Retrieved 2014-01-16.
  2. ^ Ravenscraft, Eric (2014-03-24). "Google Now Comes to Chrome, Is Out of Beta". Lifehacker. Retrieved 2014-04-03.
  3. ^ "Google Now wins 'Innovation of the Year', runs laps around 'outdated' Siri". BGR. 2012-11-15. Retrieved 2012-12-26.
  4. ^ Webster, Scott (2011-12-15). "Google's project Majel gets more interesting by the day". CNET. Retrieved 2011-12-28.
  5. ^ a b "Google I/O Day One: Google continues attacks on Apple, Amazon". CNET. Retrieved 15 September 2012.
  6. ^ Ravenscraft, Eric (2012-10-29). "Google Search Updated, Brings New Google Now Cards And Voice Actions - Yes, You Can Set Calendar Events". Android Police. Retrieved 2012-10-31.
  7. ^ "Google Now with Google for Work accounts". google.com. Retrieved 29 May 2015.
  8. ^ D'Orazio, Dante (2012-12-05). "Google Now takes on Passbook, adds QR code airport check-in and camera search". The Verge. Retrieved 2012-12-05.
  9. ^ Wolfe, Bryan M. (March 22, 2013). "Both Apple and Google Confirm: No Google Now For iOS Just Yet". AppAdvice. Retrieved April 26, 2013.
  10. ^ Rosenblatt, Seth (2013-04-29). "Google Now 'talks' its way onto iOS". CNET. CBS Interactive. Retrieved 2013-04-29.
  11. ^ "Issue 11412291: Creating a skeleton for Google Now for Chrome implementation". Chromium Code Review. December 2012. Retrieved March 22, 2013.
  12. ^ Rosenblatt, Seth (April 22, 2013). "Google Now could be Google's new home page". CNET. Retrieved April 24, 2013.
  13. ^ Farber, Dan (May 16, 2013). "Google Now voice search arriving on the desktop". CNET. Retrieved May 16, 2013.
  14. ^ Welch, Chris (March 24, 2014). "Google Now finally comes to desktop Chrome browser". The Verge. Vox Media. Retrieved May 1, 2014.
  15. ^ "Google Makes Search 'More Human' with Knowledge Graph". BBC News. May 16, 2012. Retrieved May 18, 2012.
  16. ^ Google (2013-08-22). "Google". Google. Google Inc. Retrieved 2013-08-23. {{cite web}}: |author= has generic name (help)
  17. ^ Limer, Eric (May 1, 2014). "Google Now Can Remember Where You Parked". Gizmodo. Gawker Media. Retrieved May 1, 2014.
  18. ^ Winkler, Rolfe (May 6, 2014). "New Google Now Feature Aims at Amazon". The Wall Street Journal. Dow Jones & Company. Retrieved May 9, 2014.
  19. ^ "Google Now for Android can now work with third-party apps". The Verge. Retrieved 7 October 2015.
  20. ^ "Android 6.0 Marshmallow, thoroughly reviewed". Ars Technica. Conde Nast. Retrieved October 6, 2015.
  21. ^ Webster, Scott (2012-07-02). "Reading the tea leaves of Google Now". CNET. Retrieved 2012-12-26.
  22. ^ Paul, Ryan (August 13, 2012). "Review: Android's "Google Now" can teach Siri a few tricks". Arstechnica. Retrieved December 26, 2012.
  23. ^ Osinga, Douwe. "Text Messaging Service". Google.com. U.S. Patent Office.
  24. ^ Wortham, Jenna (June 28, 2012). "Will Google's Personal Assistant Be Creepy or Cool?". The New York Times. Retrieved January 30, 2013.
  25. ^ "Google Now countries". Retrieved 24 March 2016.
  26. ^ "My Name Is Siri. Where Does Siri Get All That Data? » My Name Is Siri".
  27. ^ "Move Over Google Knowledge Graph, Here Comes Knowledge Vault".
  28. ^ Robert McGarvey (28 October 2014). "Is Google Responsible for Delivering Accurate - And Truthful - Search Results?". MainStreet.
  29. ^ "According To Google, Barack Obama Is King Of The United States". Search Engine Land. 25 November 2014.
  30. ^ "King of United States - Google Search".
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