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Chromebook
Samsung Series 3 Chromebook
Product typePersonal computer - Notebook
OwnerGoogle
IntroducedJune 15, 2011 (2011-06-15)
Websitewww.google.com/chromebook/

A Chromebook is a personal computer running Chrome OS as its operating system. The devices are designed to be used while connected to the Internet, though there are a variety of apps that can be run offline. All the data is stored in the "cloud" accessed by an internet connection. A Chromebook is an example of a thin client.[1][2]

The first Chromebooks for sale, by Acer Inc. and Samsung, were announced at the Google I/O conference in May 2011 and began shipping on June 15, 2011.[3] Lenovo, Hewlett Packard and Google itself entered the market in early 2013. In addition to laptop models, a desktop version, called a Chromebox, was introduced in May 2012. Samsung also launched a Samsung Chromebook specifically for the Indian market, with Samsung's Exynos 5 Dual core processor, in December 2013.[4]

Chromebooks are primarily sold online, both directly from Google and from the company's retail partners. By 2012, schools had become the largest category of customer. That October, Google broadened its marketing strategy to include first-time computer users and households seeking an additional computer. Critical reaction to the device was initially skeptical, with some reviewers, like Joey Sneddon and David Pogue,[5][6] unfavorably comparing the value proposition of Chromebooks with that of more fully featured laptops running the Microsoft Windows operating system. That complaint dissipated in reviews of machines from Acer and Samsung that were priced at $200 and $250, respectively.[7][8] In February 2013, Google announced and began shipping the Chromebook Pixel, a high-end machine priced at $1299.

In October 2012, Simon Phipps, writing in InfoWorld, said "the Chromebook line is probably the most successful Linux desktop/laptop computer we've seen to date".[9] Measures of overall success are mixed. As of May 2013, the Samsung Series 3 Chromebook has led Amazon's list of best-selling laptops, a position it established when it launched in October 2012.[10][11]

Design

Samsung Chromebook Series 3 with bottom panel removed.

Chromebooks are shipped with Google Chrome OS, an operating system that uses the Linux kernel and the Google Chrome web browser with an integrated media player.[12][13] With limited offline capability and a claimed boot time of eight seconds (actual boot time varies depending on hardware, e.g. the Acer C7 is claimed by Google to boot in 18 seconds[14]), Chromebooks are primarily designed to be used connected to the Internet.[15] Instead of installing traditional applications such as word processing and instant messaging, users add web apps from the Chrome Web Store.[16] Google claims that a multi-layer security architecture eliminates the need for anti-virus software.[3]

Support for many USB devices such as cameras, mice, external keyboards and flash drives is included, utilizing a feature similar to plug-and-play on other operating systems. Like the prototype Cr-48, Chromebooks have a specialized keyboard complete with buttons for opening and controlling multiple browser windows, as well as a Web search button which replaces the caps lock key (caps lock being activated by pressing both alt+search).[17]

An analysis of the Samsung Series 5 components by iFixit in June 2011 estimated that the unit cost about US$322 in materials and US$12 in labor costs. With a retail price of US$499.99, which also takes into account the shipping, marketing and research & development costs and retail margins, it indicates that the profit margins on the Chromebooks are quite thin, requiring a large production run to make a profit.[18]

While Chromebooks are designed to be used when connected to the Internet, users are able to access Google applications such as Gmail, Google Calendar, Google Keep, and Google Drive in offline mode. Chromebooks also come with a built-in local music player, a photo editor, and a PDF and Microsoft Office document viewer that are functional without internet access.[19][20] Lastly, Chrome apps such as Amazon's Cloud Reader, the New York Times App, and Angry Birds offer offline capability.[21][22][23]

Sales and Marketing

File:Chromebook launch.jpg
Google's Sundar Pichai speaking about the Chromebook at its launch at Google I/O, May 2011.

Google secured a long list of development partners working on hardware Chrome OS, including Acer, Adobe, Asus, Freescale, Hewlett-Packard, Lenovo, Qualcomm, Texas Instruments, Toshiba,[24] Intel,[25] Samsung,[26][27] and Dell.[28] Chrome OS for Business had been led, from its inception, by Rajen Sheth, best known as the "father of Google Apps". His strategy for marketing Chromebooks centered on the total cost of ownership, which he claimed could be "dramatically" reduced by lower maintenance, management and security costs, even if hardware costs remain unchanged.[29]

The first two commercially available Chromebooks, the Samsung Series 5 and the Acer AC700, were unveiled on May 11, 2011, at the Google I/O developer conference. They were to begin selling through online channels, including Amazon and Best Buy in the United States, the United Kingdom, France, Germany, the Netherlands, Italy and Spain starting June 15, 2011; however, Acer's AC700 was not available until early July.[30] The first machines sold for between $349 and $499, depending on the model and 3G option.[31] Google also offered a monthly payment scheme for business and education customers at $28 and $20 per user, per month, respectively for a three-year contract, including replacements and upgrades. Verizon offered models equipped with 3G/4G LTE connectivity 100-200 MB of free wireless data per month, for two years.[32][33]

Google's early marketing efforts relied primarily on hands-on experience: giving away Samsung machines to 10 Cr-48 pilot program participants along with the title Chromebook Guru and loaning Chromebooks to passengers on some Virgin America flights.[34][35][36] At the end of September 2011, Google launched the Chrome Zone, a "store within a store", inside the Currys and PC World superstore in London.[37] The store had a Google-style look and feel with splashes of color all around the retail store front.[38] Google said it was planning to open more Chrome Zones in the UK over the next few months.[39]

In addition to these marketing strategies, Google Chrome has created several "Chromebook minis" that demonstrate the ease of use and simplicity of the devices in a comical manner. For example, when the question "How do you back up a Chromebook" is asked, it is implied to refer to data backup, but instead, shows two hands pushing a Chromebook back to the end of a table. This is followed by the statement, "You don't have to back up a Chromebook," showing how all data is stored on the web.[40]

In an article published on ZDNet in June 2011, entitled "Five Chromebook concerns for businesses", Steven J. Vaughan-Nichols faulted the devices for lack of virtual private network capability, not supporting some Wi-Fi security methods, in particular Wi-Fi Protected Access II (WPA2) Enterprise with Extensible Authentication Protocol-Transport Layer Security (EAP-TLS) or Cisco’s Lightweight Extensible Authentication Protocol (LEAP). He also noted that its file manager does not work, the need to use the undocumented crosh shell to accomplish basic tasks such as setting up a secure shell (SSH) network connection as well as serious deficiencies in documentation.[41]

In one of the first customer reviews, the City of Orlando, Florida reported on their initial testing of 600 Chromebooks as part of a broader study related to accessing virtual desktops. Early indications show potential value in reducing IT support costs. End users have indicated that the Chromebook is easy to travel with and starts up quickly. One stated that "If I just need to stay connected for emergencies, I take my Chrome," but when traveling for business she would still take her laptop. Orlando does plan to continue to use the Chromebooks.[42]

A Paradise Valley Unified School District student using a Chromebook as part of the organization's pilot project

On November 21, 2011, Google announced price reductions on all Chromebooks.[43] Since then, the Wi-Fi-only Samsung Series 5 was reduced to $349, the 3G Samsung Series 5 was reduced to $449, and the Acer AC700 was reduced to $299. By January 2012, commercial sales for Chromebooks were flat, with the exception of the education market. Google had placed nearly 27,000 Chromebooks in schools across 41 states, including "one-on-one" programs, which allocate a computer for every student, in South Carolina, Illinois, and Iowa.[44] As of August 2012, over 500 school districts in the United States and Europe were using the device, as well as universities, corporations and government facilities.[45][46]

The updated Series 5 550 and the Chromebox, the first ChromeOS desktop machine, were released by Samsung in May 2012.[47][48][49][50] While the two lowest cost Chromebooks emerged later in the fall: the $249[51] Samsung Series 3 and the $199[52] Acer C7. The following February, Google introduced the most costly machine, their Chromebook Pixel, with a starting price of $1299.[53] All models released after May 2012, include 100GB-1.09TB of Google Drive cloud storage and 12 GoGo WiFi passes.[54][55]

By January 2013, Acer's Chromebook sales were being driven by "heavy Internet users with educational institutions", and the platform represented 5-10 percent of the company's U.S. shipments, according to Acer president Jim Wong. He called those numbers sustainable, contrasting them with low Windows 8 sales which he blamed for a slump in the market. Wong said that the company would consider marketing Chromebooks to other developed countries, as well as to corporations. He noted that although Chrome OS is free to license for hardware vendors, it has required greater marketing expenditure than Windows, offsetting the licensing savings.[56]

In April 2013, Intel said that its Bay Trail chips will be used in a series of inexpensive touchscreen laptops primarily running Google's Android operating system. The move would create a direct competitor to Chromebooks (as well as Windows 8 laptops) using Google's other operating system.[57]

Over the summer of 2013 sales of Chromebooks increased to 3.3% of the market, while sales of Windows and Apple laptops declined. Between June 30 to September 7, 2013 computer sales in general were down with chromebooks the only category that were increasing, with 175,000 units sold.[58]

Chromebook Models

Chromebooks
Available Brand Model Code Name Processor Battery RAM Screen Resolution Weight WWAN
2010-12[59] Google Cr-48 Mario Atom N455 8 hours 2 GB 12.1 in (30.7 cm) 1280x800 3.80 lb (1.7 kg) 3G
2011-06[59] Samsung Series 5 Alex Atom N570 8.5 hours 2 GB 12.1 in (30.7 cm) 3.06–3.26 lb (1.4–1.5 kg) Optional
2011-07[59] Acer AC700 ZGB Atom N570 6 hours 2-4 GB 11.6 in (29.5 cm) 1366x768 3.19–3.20 lb (1.4–1.5 kg) Optional
2012-05[59] Samsung Series 5 550 Lumpy Celeron 867
Core i5-2467M
6 hours 4 GB 12.1 in (30.7 cm) 1280x800 3.02 lb (1.4 kg) Optional
2012-10[59] Samsung Series 3 Snow (Daisy) Exynos 5 Dual 6.5 hours 2 GB 11.6 in (29.5 cm) 1366x768 2.43 lb (1.1 kg) Optional
2012-11[59] Acer C710 Parrot Celeron 847
Celeron 1007U
4 hours 2-4 GB 11.6 in (29.5 cm) 3.04–3.20 lb (1.4–1.5 kg)
2013-01[59] Lenovo Thinkpad X131e Stout Celeron 743 6.5 hours 4 GB 11.6 in (29.5 cm) 3.92 lb (1.8 kg)
2013-02[59] HP Pavilion Chromebook Butterfly Celeron 847 4.2 hours 2-4 GB 14 in (35.6 cm) 3.96 lb (1.8 kg)
Google Pixel Link Core i5-3427U 5 hours 4 GB 12.85 in (32.6 cm)
Touchscreen
2560x1700 3.35 lb (1.5 kg) Optional
2013-10[59] HP Chromebook 11 Daisy Spring Exynos 5 Dual 6 hours 2 GB 11.6 in (29.5 cm) 1366x768 2.26 lb (1.0 kg) Optional
Chromebook 14 Falco Celeron 2955U 9.5 hours 2-4 GB 14 in (35.6 cm) 4.07 lb (1.8 kg) Optional
Acer C720 Peppy Celeron 2955U 8.5 hours 2-4 GB 11.6 in (29.5 cm) 2.76 lb (1.3 kg)
2013-11 C720P Celeron 2955U 7.5 hours 2-4 GB 11.6 in (29.5 cm)
Touchscreen
2.98 lb (1.4 kg)
2014-01[59] Dell Dell Chromebook 11 Wolf Celeron 2955U 10 hours 2-4 GB 11.6 in (29.5 cm) 2.90 lb (1.3 kg)
2014-02[59] Toshiba Toshiba Chromebook Leon Celeron 2955U 9 hours 2 GB 13.3 in (33.8 cm) 3.30 lb (1.5 kg)

Google Chromebooks

Cr-48

Technical Specifications
Screen 12.1 in (310 mm) 1280x800
Size 0.9 in × 11.8 in × 8.6 in (23 mm × 300 mm × 218 mm)
GPU GMA 3150
Webcam Integrated
Ports USB 2.0 / VGA / SD Card Reader / 3.5-mm Audio Jack
WiFi 802.11a/b/g/n
Bluetooth Bluetooth 2.1 + EDR
Extras 100 MB/month free from Verizon (US)
Model Color WWAN Processor Battery RAM Storage Weight
Cr-48[60] Black World-mode 3G Intel Atom N455 8 hours 2 GB 16 GB SSD 3.80 lb (1.72 kg)

At a December 7, 2010, press briefing,[61][62][63] Google announced the first Chromebook, the Cr-48 laptop, a reference hardware design to test the Chrome OS operating system. The machine was named after Chromium-48, an unstable isotope of the metallic element Chromium.[64] The laptop's design broke convention by replacing the caps lock key with a dedicated search key.[65]

The Cr-48 was intended for testing only, not retail sales.[66][67][68] Google addressed complaints that the operating system offers little functionality when the host device is not connected to the Internet, demonstrated an offline version of Google Docs, and announced a 3G plan that would give users 100 MB of free data each month, with additional paid plans available from Verizon.[15][69]

Google distributed about 60,000 Cr-48 Chromebooks to what it euphemistically termed "Cr-48 Test Pilots" and reviewers as part of the Chrome OS Pilot Program between December 2010 and March 2011.[70][71]

The Cr-48 notebooks featured some unused hardware components, including a Bluetooth 2.1 controller.[72] The USB port could support a keyboard, mouse, Ethernet adapter, or USB storage, but not a printer, as Chrome OS offers no print stack.[73] Adding further hardware outside of the previously mentioned items will likely cause problems with the operating system's "self knowing" security model.[74] Users instead were encouraged to use a secure service called Google Cloud Print to print to legacy printers connected to their desktop computers, or to connect an HP ePrint, Kodak Hero, Kodak ESP, or Epson Connect printer to the Google Cloud Print service for a "cloud aware" printer connection.[75]

The Cr-48 prototype laptop gave reviewers their first opportunity to evaluate Chrome OS running on a device. Ryan Paul of Ars Technica wrote that the machine "met the basic requirements for Web surfing, gaming, and personal productivity, but falls short for more intensive tasks." He praised Google's approach to security, but wondered whether mainstream computer users would accept an operating system whose only application is a browser. He thought Chrome OS "could appeal to some niche audiences": people who just need a browser or companies that rely on Google Apps and other Web applications. But the operating system was "decidedly not a full-fledged alternative to the general purpose computing environments that currently ship on netbooks." Paul wrote that most of Chrome OS's advantages "can be found in other software environments without having to sacrifice native applications."[70]

In reviewing the Cr-48 on December 29, 2010, Kurt Bakke of Conceivably Tech wrote that a Chromebook had become the most frequently used family appliance in his household. "Its 15 second startup time and dedicated Google user accounts made it the go-to device for quick searches, email as well as YouTube and Facebook activities." But the device did not replace other five notebooks in the house: one for gaming, two for the kids, and two more for general use. "The biggest complaint I heard was its lack of performance in Flash applications."[76]

In ongoing testing, Wolfgang Gruener, also writing in Conceivably Tech, said that cloud computing at cellular data speeds is unacceptable and that the lack of offline ability turns the Cr-48 "into a useless brick" when not connected.[77] "It's difficult to use the Chromebook as an everyday device and give up what you are used to on a Mac/Windows PC, while you surely enjoy the dedicated cloud computing capabilities occasionally."[78]

Pixel

Technical Specifications
Screen 12.85 in (326 mm) 2560×1700 (239 ppi) Multi-touch Gorilla Glass
Chromebook Pixel (WiFi)
Size 0.64 in × 11.72 in × 8.84 in (16 mm × 298 mm × 225 mm)
GPU Intel HD Graphics 4000
Webcam 720p HD
Keyboard Backlit
Ports USB 2.0 / Mini DisplayPort / SD Card Reader / 3.5-mm Audio Jack
WiFi 2×2 MIMO Dual-band (2.4/5 GHz) 802.11a/b/g/n
Bluetooth Bluetooth 3.0
Extras 100 MB/month free from Verizon (US) (LTE only)
12 free sessions of Gogo Inflight Internet[79]
1 TB of Google Drive Cloud Storage for 3 years[79]
Model WWAN Processor Battery RAM Storage Weight US$
Google Chromebook Pixel (WiFi)[80] Intel Core i5-3427U 5 hours 4 GB 32 GB SSD 3.35 lb (1.52 kg) 1299.99[81]
Google Chromebook Pixel (LTE)[82] Verizon LTE 64 GB SSD 1449.99[81]

The Pixel was priced at $1299 at its release on February 21, 2013. The laptop featured a touch-screen with the highest pixel density of any laptop,[83] a faster CPU than its predecessors in the Intel Core i5, 32 GB of solid-state storage, an exterior design described by Wired as "an austere rectangular block of aluminum with subtly rounded edges",[84] and a colored lightbar on the lid added purely for its cool factor.[85] A second Pixel featuring LTE wireless communication and twice the storage capacity was shipped for arrival on April 12, 2013, priced at $1449.[86] Sundar Pichai, the senior vice president of engineering in charge of Chrome and Android, said that the goal behind the high-end Pixel model was "to push the boundary and build something premium. Google engineers set out on the 'labor of love' project two years ago, asking themselves, 'What could we do if we really wanted to design the best computer possible at the best price possible?'"[87]

From its February 2013 launch, the Chromebook Pixel received a high degree of tech media attention, drawing immediate comparisons to the similarly priced Windows machines and the MacBook Air. In a side-by-side analysis of specifications with the latter, Will Shanklin of Gizmag wrote that the Chromebook had a slightly smaller screen, weighed 12 percent more, and had much less storage capacity: 32GB versus 128GB. The Chromebook's pixel density, 239 pixels/inch, was "the killer spec," delivering a much sharper image than the MacBook Air's 128 PPI display. But he questioned the overall concept of a Chromebook at this price. "Chrome OS was designed for budget laptops, and sold to customers whose needs center primarily around the web. To pay more than a MacBook...for a Chromebook–at this point–would be insanity."[88]

David Pierce in The Verge praised the Chromebook Pixel, but lamented the limitations of Chrome OS for such a high-end laptop. "I can't remember the last time I so unequivocally enjoyed using a device. Its display, keyboard, trackpad, and overall fit and finish are as good as any laptop I've ever used, and in some cases is my new standard-bearer for laptop reviews going forward." Pierce singled out Pixel's unusual 3:2 display aspect ratio, which, he argued, gives needed vertical room compared to the more common 16:9. "And yet, when it came time to write this review, edit and upload pictures, and do real research, I opened up my MacBook Air again." He found he needed to work offline using Photoshop and Evernote, a more sophisticated application than Google's pre-Keep Scratchpad text editing application, as well as to quickly move between three windows. Pierce concluded that "everyone should want a Chromebook Pixel—I certainly do. But almost no one should buy one."[89]

Ed Hewitt of OMG Chrome argued that while the price is high, it is not overpriced. "Let say it shipped with Ubuntu", he wrote, referring to the Ubuntu Linux distribution. "Is it now worth the £1000 price tag? I think majority would say yes. £1000 gets you one of the most well designed laptops on the market, the best display and a fast processor. If people are spend[ing] £1250 for a Macbook Pro with Retina Display, then the Chromebook Pixel is priced correctly....it's in-line with the competition."[90] The question remains, he wrote, whether the price is too high for consumers.[83]

Other observers saw the Chromebook Pixel as a concept machine, a bid by Google to push its hardware partners into producing more feature-rich devices. CCS Insight analyst Geoff Blaber said that "Chromebooks have struggled for relevance", stuck between tablets used largely for entertainment and more functional PCs. The Pixel "won't transform [the Chromebook's] prospects but Google will hope it serves as a flagship device that has a halo effect for the broader portfolio."[91][92][93]

One of the Pixel's most high-profile users is Linux inventor Linus Torvalds, who praised the screen but not the operating system, which he felt was better suited to slower hardware. With the help of Red Hat Engineer David Miller, Torvalds replaced Chrome OS with Fedora 18.[94]

Acer Chromebooks

Acer AC700

Technical Specifications
Screen 11.6 in (290 mm) 1366x768
Acer AC700-1099 Chromebook
Size 1.0 in × 11.24 in × 8.06 in (25 mm × 285 mm × 205 mm)
GPU Intel GMA 3150
Webcam HD
Ports USB 2.0 / HDMI / SD Card Reader / 3.5-mm Audio Jack
WiFi Dual-band (2.4/5 GHz) 802.11a/b/g/n
Bluetooth Bluetooth 3.0
Extras 100 MB/month free from Verizon (US) (3G only)
Model Color WWAN Processor Battery RAM Storage Weight US$
AC700-1099[95] Black Atom N570 6 hours 2 GB 16 GB SSD 3.19 lb (1.45 kg) 349.99[96]
AC700-1090[97] Verizon 3G 3.20 lb (1.45 kg) 429.99[96]

Acer C710

Technical Specifications
Screen 11.6 in (290 mm) 1366x768
Acer C7 C710 - Nov 2012
Size 1.1 in × 11.2 in × 8.0 in (28 mm × 284 mm × 203 mm)
GPU Intel HD Graphics
Webcam HD
Ports USB 2.0 / HDMI / VGA / SD Card Reader / K-Slot
WiFi Dual-band (2.4/5 GHz) 802.11a/b/g/n
Ethernet Gigabit
Bluetooth No
Extras 12 free sessions of Gogo Inflight Internet[79]
100 GB of Google Drive Cloud Storage for 2 years[79]
Model Color Processor Battery RAM Storage Weight US$
C710-2055[98] Iron Gray Intel Celeron 847 4 hours 4 GB 320 GB HDD 3.20 lb (1.45 kg) 279.99[98]
C710-2411[99] Intel Celeron 1007U 3.5 hours 2 GB 16 GB SSD 3.04 lb (1.38 kg) 229.99[99]
C710-2457[100] Intel Celeron 847 3.5 hours 4 GB 16 GB SSD 3.04 lb (1.38 kg) 229.99[100]
C710-2481[101] Intel Celeron 1007U 4 hours 4 GB 16 GB SSD 3.04 lb (1.38 kg) 249.99[101]
C710-2487[102] Intel Celeron 847 3.5 hours 4 GB 320 GB HDD 3.00 lb (1.36 kg) 259.99[102]
C710-2605[103] Intel Celeron 847 6 hours 4 GB 500 GB HDD 3.20 lb (1.45 kg)
C710-2688[104] Intel Celeron 847 4 hours 4 GB 16 GB SSD 3.04 lb (1.38 kg) 249.99[104]
C710-2815[105] Intel Celeron 847 7 hours 4 GB 16 GB SSD 3.04 lb (1.38 kg) 279.99[105]
C710-2822[106] Intel Celeron 1007U 4 hours 4 GB 16 GB SSD 3.04 lb (1.38 kg) 279.99[106]
C710-2826[107] Intel Celeron 847 2 GB 16 GB SSD 3.30 lb (1.50 kg) 249.99[107]
C710-2827[108] Intel Celeron 1007U 4 hours 2 GB 16 GB SSD 3.04 lb (1.38 kg) 259.99[108]
C710-2833[109] Intel Celeron 847 4 hours 2 GB 16 GB SSD 3.00 lb (1.36 kg) 229.99[109]
C710-2834[110] Intel Celeron 1007U 4 hours 2 GB 16 GB SSD 3.05 lb (1.38 kg)
C710-2847[111] Intel Celeron 847 4 hours 2 GB 320 GB HDD 3.04 lb (1.38 kg) 199.00[111]
C710-2856[112] Intel Celeron 847 3.5 hours 2 GB 16 GB SSD 3.04 lb (1.38 kg) 228.00[112]

Originally called the Acer C7, the C710 was released on November 13, 2012 for $199.[113]

Acer C720

Technical Specifications
Screen 11.6 in (290 mm) 1366x768
Size 0.8 in × 11.3 in × 8.0 in (20 mm × 287 mm × 203 mm)
GPU Intel HD Graphics
Webcam VGA
Ports USB 3.0 / 1× USB 2.0 / HDMI / SD Card Reader / K-Slot
WiFi Dual-band (2.4/5 GHz) 802.11a/b/g/n
Bluetooth Bluetooth 4.0
Extras 12 free sessions of Gogo Inflight Internet[79]
100 GB of Google Drive Cloud Storage for 2 years[79]
60-day free trial with Google Play Music All Access[79]
Model Color Processor Battery RAM Storage Weight US$
C720-2802[114] Granite Gray Celeron 2955U 8.5 hours 2 GB 16 GB SSD 2.76 lb (1.25 kg) 199.00[115]
C720-2848[116] 199.00[117]
C720-2103[118] 249.99[118]
C720-2420[119] 2 GB 32 GB SSD 249.99[119]
C720-2832[120] 249.99[120]
C720-2800[121] 4 GB 16 GB SSD 249.99[121]
C720-2844[122] 269.99[122]

Acer C720P

Technical Specifications
Screen 11.6 in (290 mm) 1366x768
Acer C720P-2666 Chromebook
Touchscreen Yes
Size 0.8 in × 11.3 in × 8.0 in (20 mm × 287 mm × 203 mm)
GPU Intel HD Graphics
Webcam VGA
Ports USB 3.0 / 1× USB 2.0 / HDMI / SD Card Reader / K-Slot
WiFi Dual-band (2.4/5 GHz) 802.11a/b/g/n
Bluetooth Bluetooth 4.0
Extras 12 free sessions of Gogo Inflight Internet[79]
100 GB of Google Drive Cloud Storage for 2 years[79]
60-day free trial with Google Play Music All Access[79]
Model Color Processor Battery RAM Storage Weight US$
C720P-2600[123] Moonstone White Celeron 2955U 7.5 hours 2 GB 32 GB SSD 2.98 lb (1.35 kg) 299.99[123]
C720P-2625[124] Granite Gray 4 GB 16 GB SSD 2.98 lb (1.35 kg) 329.99[124]
C720P-2664[125] Iron Gray 4 GB 16 GB SSD 2.98 lb (1.35 kg)
C720P-2666[126] Granite Gray 2 GB 32 GB SSD 2.98 lb (1.35 kg) 299.99[126]
C720P-2834[127] Granite Gray 2 GB 32 GB SSD 2.98 lb (1.35 kg) 299.99[127]

Dell Chromebooks

Dell Chromebook 11

Technical Specifications
Screen 11.6 in (290 mm) 1366×768
Size 0.97 in × 11.6 in × 7.9 in (25 mm × 295 mm × 201 mm)
GPU Intel HD Graphics
Webcam 2M pixel
Ports USB 3.0 / 2× USB 2.0 / HDMI / SD Card Reader
WiFi Dell DW1901 (Atheros) 802.11a/b/g/n
Bluetooth Bluetooth 4.0
Extras 100 GB of Google Drive Cloud Storage for 2 years
Model Color Processor Battery RAM Storage Weight
[128] Foggy Night Dull Celeron 2955U 8+ hours 2 GB 16 GB SSD 3.00 lb (1.36 kg)
4 GB

HP Chromebooks

HP Pavilion Chromebook

Technical Specifications
Screen 14 in (360 mm) 1366x768 HD BrightView LED-backlit
Size 0.81 in–0.83 in × 13.66 in × 9.37 in (21 mm–21 mm × 347 mm × 238 mm)
GPU Intel HD Graphics
Webcam HD
Ports USB 2.0 / HDMI / SD Card Reader / 3.5-mm Audio Jack / K-Slot
WiFi Dual-band (2.4/5 GHz) 802.11a/b/g/n
Ethernet 10/100BASE-T LAN (RJ-45)
Bluetooth Bluetooth 3.0
Extras 100 GB of Google Drive Cloud Storage for 2 years[79]
Model Color Processor Battery RAM Storage Weight US$
14-c000ed[129] Black Celeron 847 4.25 hours 2 GB 16 GB SSD 3.96 lb (1.80 kg) 329.99[130]
14-c010us[131] 329.99[130]
14-c011nr[132] 329.99[130]
14-c015dx[133] 4 GB
14-c020us[134]
14-c025us[135]
14-c030us[136] 320 GB HDD
14-c035us[137]
14-c050nr[138] 16 GB SSD
14-c053cl[139]

HP's first Chromebook, the HP Pavilion 14, was released February 4, 2013 for $329.99.[140]

HP Chromebook 14

Technical Specifications
Screen 14 in (360 mm) 1366x768 LED-backlit IPS
Size 0.81 in × 13.56 in × 9.44 in (21 mm × 344 mm × 240 mm)
GPU Intel HD Graphics
Webcam HP TrueVision HD
Ports USB 3.0 / 1× USB 2.0 / HDMI / SD Card Reader / 3.5-mm Audio Jack / K-Slot
WiFi Dual-band (2.4/5 GHz) 802.11a/b/g/n
Bluetooth Bluetooth 4.0
Extras 200MB/month free from T-Mobile for the life of the device (US) (LTE only)
12 free sessions of Gogo Inflight Internet[79]
100 GB of Google Drive Cloud Storage for 2 years[79]
60-day free trial with Google Play Music All Access
Model Color WWAN Processor Battery RAM Storage Weight US$
14-q010dx[141] Snow White Celeron 2955U 9.5 hours 2 GB 16 GB M.2 SSD 4.07 lb (1.85 kg) 299.00[142]
14-q010nr[143] 299.00[144]
14-q020nr[145] Ocean Turquoise 299.00[146]
14-q030nr[147] Peach Coral 299.00[148]
14-q070nr[149] Snow White T-Mobile's HSPA+ 4G 4 GB 349.00[150]
14-q029wm[151] Snow White 349.00[152]
14-q039wm[153] Ocean Turquoise 349.00[152]
14-q049wm[154] Peach Coral 349.00[152]
14-q050ca[155] Snow White 2 GB
14-q063cl[156] T-Mobile's HSPA+ 4G 4 GB 32 GB M.2 SSD 379.99[157]

HP Chromebook 11

Technical Specifications
Screen 11.6 in (290 mm) 1366x768 LED-backlit IPS
Size 0.69 in × 11.69 in × 7.68 in (18 mm × 297 mm × 195 mm)
GPU Intel HD Graphics
Webcam VGA
Ports USB 2.0 / SlimPort / 3.5-mm Audio Jack
WiFi Dual-band (2.4/5 GHz) 802.11a/b/g/n
Bluetooth Bluetooth 4.0
Extras 100 MB/month free from Verizon (US) (LTE only)
12 free sessions of Gogo Inflight Internet[79]
100 GB of Google Drive Cloud Storage for 2 years[79]
60-day free trial with Google Play Music All Access
Model Color WWAN Processor Battery RAM Storage Weight US$
11-1100us Black / Black Exynos 5 Dual 6 hours 2 GB 16 GB eMMC 2.26 lb (1.03 kg) 279.99[158]
11-1101us[159] White / Blue
11-1102us[160] White / Red
11-1103us[161] White / Yellow
11-1104us[162] White / Green
11-1121us[163] White / Blue Verizon 4G LTE only[164] 349.00[163]

HP introduced the Chromebook 11 on October 8, 2013 in the US at Best Buy, Amazon, Google Play and HP Shopping for $279.[165] In December 2013 it was discovered that some HP laptop cords were overheating while plugged in, forcing Google and HP to recall 145,000 chargers.[166] Sales were halted until they could resume with a redesigned charger in January 2014.[167]

Lenovo Chromebooks

Thinkpad X131e

Technical Specifications
Screen 11.6 in (290 mm) 1366×768
Size 1.27 in × 11.55 in × 8.5 in (32 mm × 293 mm × 216 mm)
GPU Intel HD Graphics 3000
Webcam HD
Ports USB 3.0 / 1× USB 2.0 / HDMI / VGA / SD Card Reader
WiFi Dual-band (2.4/5 GHz) 802.11a/b/g/n
Ethernet Yes
Bluetooth No
Extras 100 GB of Google Drive Cloud Storage for 2 years[79]
Model Processor Battery RAM Storage Weight US$
X131e[168] Intel Celeron 743 processor 7.5 hours 4 GB 16 GB SSD 3.92 lb (1.78 kg) 399.00[168]

Samsung Chromebooks

Samsung Series 5

Technical Specifications
Screen 12.1 in (310 mm) 1280x800
Samsung Series 5.
Size 0.8 in × 11.6 in × 8.6 in (20 mm × 295 mm × 218 mm)
GPU Intel GMA 3150
Webcam Integrated
Ports USB 2.0 / VGA via Dongle Adapter / SD Card Reader / 3.5-mm Audio Jack
WiFi Dual-band (2.4/5 GHz) 802.11a/b/g/n
Bluetooth No
Extras 100 MB/month free from Verizon (US) (3G only)
Model Color WWAN Processor Battery RAM Storage Weight US$
XE500C21-A01US[169] Arctic White Atom N570 8.5 hours 2 GB 16 GB SSD 3.26 lb (1.48 kg) 429.99[170]
XE500C21-H01US[171] Verizon 3G 499.99[170]
XE500C21-A03US[172] Titan Silver 429.99[170]
XE500C21-H02US[173] Verizon 3G 499.99[170]
XE500C21-H04US[174] Verizon 3G
XE500C21-A04US[175] Black 6.5 hours 3.06 lb (1.39 kg) 349.99[176]

Reviewing the Samsung Series 5 specifications, Scott Stein of CNET was unimpressed with a machine with a 12-inch screen and just 16 GB of onboard storage. "Chrome OS might be lighter than Windows XP, but we'd still prefer more media storage space. At this price, you could also get an 11.6-inch (290 mm) Wi-Fi AMD E-350-powered ultraportable running Windows 7."[48] On the other hand, MG Siegler of TechCrunch wrote a largely favorable review, praising the improvements in speed and trackpad sensitivity over the CR-48 prototype, as well as the long battery life and the fact that all models are priced below the iPad.[177]

In June 2011 iFixit dismantled a Samsung Series 5 and concluded that it was essentially an improved Cr-48. They rated it as 6/10 for repairability, predominantly because the case has to be opened to change the battery and because the RAM chip is soldered to the motherboard. iFixit noted that the "mostly-plastic construction" felt "a little cheap". On the plus side they stated that the screen was easy to remove and most of the components, including the solid-state drive would be easy to replace. iFixit's Kyle Wiens wrote that the Series 5 "fixes the major shortfalls of the Cr-48 and adds the polish necessary to strike lust into the heart of a broad consumer base: sleek looks, 8+ hours of battery life, and optimized performance."[178]

Shortly after the Samsung Series 5 Chromebook was released to the public in July 2011, the review site Chromebook Ratings praised the Series 5 and its 8-second boot-up time, claiming that "You can literally go from a cold machine to searching the internet in about 10 seconds. It’s one thing to see it described, but it’s another to experience it first-hand." They also lauded the Series 5 for its "exceptionally long battery life" that exceeded the battery life of the Acer AC700 Chromebook.[179]

Reviewing the Samsung Series 5 Chromebook in July 2011, Benjamin Humphrey of OMG! Ubuntu! concluded that while the device is "a lovely piece of hardware and a perfect start to the Chromebook lineup", it doesn't handle some of the basics: copy and paste in the File Manager or playback of common local formats. He noted Chrome OS's six-week release cycle that had already addressed some of his concerns and suggested that most people should hold out until later in the year "to let the software mature a bit more. If you’re simply after a tablet with a keyboard however, the Series 5 might just be the perfect purchase.[180]

Samsung Series 5 550

Technical Specifications
Screen 12.1 in (310 mm) 1280x800
Size 0.83 in × 11.5 in × 8.5 in (21 mm × 292 mm × 216 mm)
GPU Intel HD Graphics
Webcam HD
Ports USB 2.0 / DisplayPort++ / SD Card Reader / 3.5-mm Audio Jack / K-Slot
WiFi Dual-band (2.4/5 GHz) 802.11a/b/g/n
Ethernet Gigabit
Bluetooth No
Extras 100 MB/month free from Verizon (US) (3G only)
12 free sessions of Gogo Inflight Internet[79]
100 GB of Google Drive Cloud Storage for 2 years[79]
Model Processor WWAN Battery RAM Storage Weight US$
XE550C22-A01US[181] Intel Celeron 867 6 hours 4 GB 16 GB SSD 3.02 lb (1.37 kg) 449.99[182]
XE550C22-H01US[183] Verizon 3G 549.99[182]
XE550C22-A02US[184] Intel Core i5-2467M

In May 2012, Samsung introduced the Chromebook Series 5 550, priced at US$449 for the Wi-Fi model and US$549 for 3G.[185]

Reviews generally questioned the value proposition. Dana Wollman of Engadget wrote that the Chromebook's keyboard "put thousand-dollar Ultrabooks to shame" and offered better display quality than on many laptops selling for twice as much. But the price "seems to exist in a vacuum—a place where tablet apps aren't growing more sophisticated, where Transformer-like Win8 tablets aren't on the way and where there aren't some solid budget Windows machines to choose from." [186]

Joey Sneddon of OMG! Chrome! in May 2012 also found fault with Samsung's pricing, arguing that $500 is unrealistic. "People coming to ChromeOS will be prepared to make sacrifices – but more money for less speed is unlikely to be one of them. I can’t help but feel that Samsung have priced the Chromebook to fail."[5]

Joe Wilcox of BetaNews wrote that "price to performance and how it compares to other choices" is "where Chromebook crumbles for many potential buyers." He noted that the new models sell for more than their predecessors, and while the price-performance ratio is quite favorable compared to the MacBook Air, "by the specs, there are plenty of lower-cost options."[187]

Samsung Series 3

Technical Specifications
Screen 11.6 in (290 mm) 1366x768
Samsung Series 3 Chromebook
Size 0.66 in–0.69 in × 11.40 in × 8.21 in (17 mm–18 mm × 290 mm × 209 mm)
GPU Mali-T604
Webcam VGA
Ports 1x USB 3.0 / 1× USB 2.0 / HDMI / SD Card Reader / 3.5-mm Audio Jack
WiFi Dual-band (2.4/5 GHz) 802.11a/b/g/n
Bluetooth Bluetooth 3.0
Extras 12 free sessions of Gogo Inflight Internet[79]
100 GB of Google Drive Cloud Storage for 2 years[79]
Model Processor WWAN Battery RAM Storage Weight US$
XE303C12-A01US[188] Samsung Exynos 5 Dual 7 hours 2 GB 16 GB eMMC 2.43 lb (1.10 kg) 249.99[188]
XE303C12-H01US[189] Verizon 3G 6.3 hours 329.99[189]

In October 2012, the Series 3 Chromebook was introduced at a San Francisco event with the Samsung Chromebook XE303. The device was priced at $249 and was thinner and lighter than the Chromebook 550. Google marketed the Series 3 as the computer for everyone, due to its simple operating system (Chrome OS) and affordable price. Target markets included students and first-time computer users, as well as households looking for an extra computer.[190][191]

The lower price proved a watershed for some reviewers. New York Times technology columnist David Pogue reversed his earlier thumbs-down verdict on the Chromebook, writing that "$250 changes everything." The price is half that of an "iPad, even less than an iPad Mini or an iPod Touch. And you’re getting a laptop." He wrote that the Chromebook does many of the things people use computers and laptops for: playing flash videos, and opening Microsoft Office documents. "In other words, Google is correct when it asserts that the Chromebook is perfect for schools, second computers in homes and businesses who deploy hundreds of machines."[6][7]

Joey Sneddon of OMG! Chrome! also praised the pricing on the Series 3 Chromebook on October 18, 2012, indicating that Samsung had at last got it right. "We weren’t alone in criticising the prices of the Samsung Series 550 Chromebook released earlier this year. They were priced above and beyond the ‘tipping’ point of casual consumers, and sat firmly in the enthusiast land" resulting in sales below Google's expectations. Acer's second generation Chromebook was also missing in action, he wrote. But not ready to give up, "Google and Samsung are back with a newer, cheaper, ARM-powered Chromebook."[8]

CNET's review of the Series 3 Chromebook was even more favorable, saying the machine largely delivered as a computer for students and as an additional computer for a household—especially for users who are already using Google Web applications like Google Docs, Google Drive, and Gmail. "It's got workable if not standout hardware, its battery life is good, it switches on quickly, and the $249 price tag means it's not as much of a commitment as the $550 Samsung Series 5 550 that arrived in May." The review subtracted points for performance. "It's fine for many tasks, but power users accustomed to having more than a couple dozen browser tabs open should steer clear."[190]

Toshiba Chromebooks

Toshiba Chromebook

Technical Specifications
Screen 13.3 in (340 mm) 1366x768
Size 0.80 in × 12.90 in × 8.90 in (20 mm × 328 mm × 226 mm)
GPU Intel HD Graphics
Webcam HD
Ports USB 3.0 / HDMI / SD Card Reader / 3.5-mm Audio Jack / K-Slot
WiFi 802.11a/b/g/n
Bluetooth Bluetooth 4.0
Extras 100 GB of Google Drive Cloud Storage for 2 years[79]
Model Color Processor Battery RAM Storage Weight US$
CB30-A3120[192] Sunray Silver Celeron 2955U 9 hours 2 GB 16 GB SSD 3.30 lb (1.50 kg) 299.99[192]
CB35-A3120[193] 279.99[193]

Chromebox Models

Chromeboxes
Image Available Brand Model Code Name Processor RAM Storage Size US$
Chromebox AO1US
Chromebox AO1US
2012-05[185] Samsung Series 3 XE300M22-A01US Stumpy[59] Celeron B840 4 GB 16 GB SSD 1.3″×7.6″×7.6″ 329.99
Series 3 XE300M22-A02US[194] Intel Core i5-2450M 499.99
Samsung Chromebox
Samsung Chromebox
2013-03 Series 3 XE300M22-B01US[195][196] Celeron B840 4 GB 16 GB SSD 1.57" x 8.10" x 8.10" 329.99

Chromeboxes are the desktop variants of Chromebooks. Classed as small form-factor PCs, the devices typically feature a power switch and a set of ports: local area network, USB, DVI-D, DisplayPorts, and audio. As with Chromebooks, Chromeboxes employ solid-state memory and support Web applications, but require an external monitor, keyboard, and pointing device. Samsung released the first Chromebox.[197][198]

Upon release, OMG! Chrome! described the Chromebox as a "tough sell". Google, Samsung, and Acer were currently having a tough time selling Chromebooks, and the Chrome OS concept itself. Those issues, combined with high price of the Chromebox, were expected to give Samsung "an uphill struggle" to gain market share.[199]

See also

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